The box was resealed and the sheets were not folded in the box, one had stains on. Clearly a previous returns. Price is expensive
產品評價
Shnuggle
Shnuggle
4 years ago
Dear Customer,
I am very sorry to hear you are not pleased with your purchase. I would like to assure you due to hygeine reasons we do not send any used or returned sheets that have been opened, we have a very strict returns policy that supports this. We would like to help resolve this issue for you if you could please email hello@shnuggle.co.uk with pictures and further information.
Thanks
Team Shnuggle
Quick delivery, bought for my daughter who’s pregnant with my first grandchild. Feel confident in the safety and feedback from previous buyers.
Shnuggle
Shnuggle
4 years ago
Hi
We would like to thank you for taking the time to leave us a 5* review :)
Team Shnuggle x
交易日期: 07/01/2022
0
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可信賴顧客
Feefo 驗證
4 years ago
Ordered on the 26th December and now on the 5th of January and still haven’t received my order. Not good at all.
Shnuggle
Shnuggle
4 years ago
Dear Customer,
We are sorry you have not received your order yet. Our office and warehouse were closed for the Christmas holidays from 22/12/21 - 3/1/22. As stated on our website and social media platforms all orders would be processed on 4/1/22 when we re-opened, we are pleased to see this was delivered to you on 6th January
We hope you enjoy your Shnuggle product :)
Team Shnuggle x
可信賴顧客
4 years ago
I didn’t see the closing period
Thank you so much the bath is brilliant :)
產品評價
交易日期: 26/12/2021
0
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SD
Shauna Denvir
Feefo 驗證
4 years ago
Shauna Denvir說了有關 Shnuggle:
Great service
Shnuggle
Shnuggle
4 years ago
Hi Shauna
Thank you for your review! :)
Team Shnuggle
Dear Customer,
We are sorry you have not received your order yet. I can see you placed your order on 24/12/21 , our office and warehouse were closed for the Christmas holidays from 22/12/21 - 3/1/22. As stated on our website and social media platforms all orders would be processed on 4/1/22 when we re-opened, I can confirm your order is on it's way to you.
Please let us know if we can assist with anything else
Team Shnuggle x
I got this bath for my daughter who is due in two months and it’s so cute and convenient as It comes with a bath stand which is quiet heavy but very strong, this is worth it don’t miss out!
產品評價
Shnuggle
Shnuggle
4 years ago
Hi Chaday,
Thank you for leaving us a review! We are thrilled you love not only the bath but the addition of the bath stand.
Team Shnuggle x
交易日期: 20/12/2021
0
分享
NK
Natalie Kitchen
Feefo 驗證
4 years ago
Natalie Kitchen說了有關 Shnuggle:
Amazing company, fast delivery. No fuss just amazing products 😍
Shnuggle
Shnuggle
4 years ago
Hi Natalie,
We really appreciate the time you have taken to leave us this gleaming review!
Team Shnuggle x
We now have a growing range of innovative products across SleepTime, BathTime and ChangeTime with over 50 consumer, industry and business awards. Tried and tested by parents and recognised for our innovation and design.
We now have a growing range of innovative products across SleepTime, BathTime and ChangeTime with over 50 consumer, industry and business awards. Tried and tested by parents and recognised for our innovation and design.