We're very sorry for the delay, we are sending straps out to thousands of customers on a first come basis. Your strap will be sent very soon. Please bear with us and apologies again for the wait.
Kind regards
Team Shnuggle
Still waiting for the safety strap so disappointing as we are unable to use the stand until this arrives
Adam
Shnuggle
4 years ago
We're very sorry for the delay, we are sending straps out to thousands of customers on a first come basis. Your strap will be sent very soon. Please bear with us and apologies again for the wait.
Kind regards
Team Shnuggle
產品評價
Adam
Shnuggle
4 years ago
We're very sorry for the delay, we are sending straps out to thousands of customers on a first come basis. Your strap will be sent very soon. Please bear with us and apologies again for the wait.
Terrible! Sent me an email to say my upright bath was unsafe and the replacement part to make it safe has still not arrived! Disgusting seeming this is a product for babies! Will be reporting this...
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Adam
Shnuggle
4 years ago
Dear Customer,
We just want to confirm that we have worked closely with Trading Standards who have approved all the actions we have taken. The bath stand is completely safe when used correctly, and meets all European safety standards. If the bath is fitted incorrectly, then the new safety strap will prevent the bath from falling. This extra safety measure is to make the product as safe as possible for all customers.
Sincerely,
Shnuggle
產品評價
Adam
Shnuggle
4 years ago
Dear Customer,
We just want to confirm that we have worked closely with Trading Standards who have approved all the actions we have taken. The bath stand is completely safe when used correctly, and meets all European safety standards. If the bath is fitted incorrectly, then the new safety strap will prevent the bath from falling. This extra safety measure is to make the product as safe as possible for all customers.
Sincerely,
Shnuggle
交易日期: 10/02/2022
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Eibhilin Smyth
Feefo 驗證
4 years ago
Eibhilin Smyth說了有關 Shnuggle:
First of all you should have included the safety belt with the bath stand when ye knew it wasn't safe to use then wait till now to tell everyone to stop using the bath as it possed a risk to life...
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Adam
Shnuggle
4 years ago
Dear Eibhilin,
We just want to confirm that we have worked closely with Trading Standards who have approved all the actions we have taken. The bath stand is completely safe when used correctly, and meets all European safety standards. If the bath is fitted incorrectly, then the new safety strap will prevent the bath from falling. This extra safety measure is to make the product as safe as possible for all customers.
Sincerely,
Shnuggle
I accidentally purchased an item that my daughter had already bought on her own. The owners gladly accepted that gift in return. I then purchased other things from them that were needed. The...
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Shnuggle
Shnuggle
4 years ago
Dear Customer,
Thank you so much for this wonderful review! We hope your daughter enjoys her Shnuggle products :)
Team Shnuggle x
Ordering was easy and the delivery was really quick, my order arrived within 2days. Lovely quality products, really happy with my purchase
Shnuggle
Shnuggle
4 years ago
Hi
Thank you for your feedback! We are happy to hear you are pleased with your Shnuggle products and you didn't have to wait too long to receive these :) I will be sure to let the team know to keep up the good work
Thanks
Shnuggle x
We now have a growing range of innovative products across SleepTime, BathTime and ChangeTime with over 50 consumer, industry and business awards. Tried and tested by parents and recognised for our innovation and design.
We now have a growing range of innovative products across SleepTime, BathTime and ChangeTime with over 50 consumer, industry and business awards. Tried and tested by parents and recognised for our innovation and design.