I have not received this order. After contacting the help desk I was told I would have to wait 15 working days before they would investigate although Whistl had said they would investigate...
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Clare - Help Team
Sewing Street
5 years ago
Good afternoon,
Thank you for your feedback regarding our service.
We are very sorry to hear that you hadn't received this order at the time of writing and we do apologise for any inconvenience this may have caused you. We can see that you have spoken to a member of our team regarding this and that in order to allow for delivery, we had to allow 15 working days before we were able to have a look into this further for you. We can see that a replacement order was sent out to you on the 8th Decembe and we hope that this has arrived with you by now. We will certainly make sure that your feedback is passed along to the relevant department and please let us know if you have had any further issues.If you require any further assistance, please do not hesitate to contact us on 0800 112 4433 or email us at help@sewingstreet.com.
Thanks,
Clare W - Help Team
www.sewingstreet.com
Still seem to be experiencing some technical issues. Dealt with by two very nice, polite staff however only the issue that prevented signing in was fixed and still waiting for communication from...
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Clare - Help Team
Sewing Street
5 years ago
Good afternoon,
Thank you very much for your feedback regarding our service.We are very sorry to hear that you have been experiencing some issues with our website recently and that this issues have continued to affect your use of our website. There are a number of different things that could be causing these issues with our website. First of all, we would always recommend clearing your cache and cookies. If this does not work, we would recommend checking if you still experience the same issues with our website on different devices / browsers. If you still have no luck, please email us with details of what browser and devices you have tried to use and that are being affected, what specific issues you are having with our website and any screenshots of errors that you are seeing whilst on there.If you require any further assistance, please do not hesitate to contact us on 0800 112 4433 or email us at help@gemporia.com.
Thanks,
Clare W - Help Team
www.gemporia.com
I haven't bought any products from jewellery maker. I bought from Sewing Street
Clare - Help Team
Sewing Street
5 years ago
Good afternoon,
Thank you for your feedback regarding our service.
We are sorry to hear that you have been disappointed with our service on this occasion and we do apologise for any inconvenience this may have caused you. If there are any particular issues that you would like to discuss further, please do not hesitate to get in touch with us at your earliest convenience.
If you require any further assistance, please do not hesitate to contact us on 0800 112 4433 or email us at help@sewingstreet.com.
Kind regards,
Clare W - Help Team
www.sewingstreet.com
Watch live demonstrations from our sewing and yarn craft experts every day on Freeview 73, Sky 670, Freesat 806 and YouTube. Shop all your sewing and yarn craft supplies on our website and join the Sewing Street Fans community on Facebook.
Watch live demonstrations from our sewing and yarn craft experts every day on Freeview 73, Sky 670, Freesat 806 and YouTube. Shop all your sewing and yarn craft supplies on our website and join the Sewing Street Fans community on Facebook.