its difficult to give an honest review during lockdown but when you pay for premium delivery and it still takes 9 days to arrive,its unacceptable.But need to say the call centre staff are lovely:)
Only four stars as the information was wrong on screen for the option 1 on the living in Loveliness Christmas sew with scraps kit and I received the wrong kit. This aside the kits were packed well...
The people in the call centre are lovely and very helpful which is why I have given four stars. However other aspects of your service are less good, for example I am unable to log into my account in...
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產品評價
交易日期: 07/11/2020
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Diane Parker
Feefo 驗證
5 years ago
Diane Parker說了有關 Sewing Street:
Ordering so easy, polite service and arrived quickly
To send all the items on the order. I have now contacted them twice regarding the missing item and I am still waiting to receive it two weeks later.
Clare - Help Team
Sewing Street
5 years ago
Good morning,
Thank you for your feedback regarding our service and item QO6680.
We're sorry to hear that you were disappointed with our service on this occasion and that you were missing an item from the order; we do apologise for any inconvenience this may have caused you. We have had a look at the notes on your account for you and can see that the missing item was sent out to you on the 19th November so this should now be with you.
If you require any further assistance, please do not hesitate to contact us on 0800 001 4433 or email us at help@sewingstreet.com.
Thanks,
Clare W - Help Team
www.sewingstreet.com
Watch live demonstrations from our sewing and yarn craft experts every day on Freeview 73, Sky 670, Freesat 806 and YouTube. Shop all your sewing and yarn craft supplies on our website and join the Sewing Street Fans community on Facebook.
Watch live demonstrations from our sewing and yarn craft experts every day on Freeview 73, Sky 670, Freesat 806 and YouTube. Shop all your sewing and yarn craft supplies on our website and join the Sewing Street Fans community on Facebook.