gave me misleading information about upgrade price for flights-suggested about £1500 when in fact it was over £4000 each
Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thanks for your query. We're sorry for the apparent mismatch between initial upgrade estimation and the actual cost and the concern this must have caused you.
Fares within business class can vary significantly in the lead up to a flight’s departure, and at the time you expressed interest in enquiring, seat prices were only available at the upper end of the anticipated price range.
The Buenos Aires route is unfortunately also a particularly expensive route on which to upgrade your seat class, and the cost of upgrading is considerably higher than the average expected flight upgrade cost of about £1500.
If you would like to contact our travel team, they would be pleased to try to assist you further.
Angus Russell
Planning Manager
交易日期: 26/04/2015
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可信賴顧客
11 years ago
Booking was very efficient and everthing went according to plan.
Bill was really very helpful in helping me to decide which holiday to choose as a first timer on a rambling holiday at Christmas. I'm a solo traveller but now feel very confident I shall enjoy my...
There needs to be a sliding scale of numbers to feed back sorry I don't find the options here easy to use to reply to the holiday in question. Also I already did a detailed reply to a questionnaire...
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Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thanks for this feedback, we're pleased to hear that you enjoyed your holiday and the leader's management of the programme despite one or two reservations. Regarding your point relating to the leader's pre-dinner meetings to update you on the following day's activities, we've received a few similar comments in the last few weeks and will be addressing this to ensure they're light, informative and not unnecessarily long.
If you have any queries about our itineraries or leaders for a future holiday, please feel free to get in touch.
Angus Russell
Planning Manager
產品評價
交易日期: 24/04/2015
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可信賴顧客
11 years ago
excellent service, staff know what they are talking about, re holidays on offer.
Ramble Worldwide have been providing great value walking and activity holidays in spectacular locations around the world since 1946. We are passionate about discovering the world on foot and love to share this passion with our clients.
Ramble Worldwide have been providing great value walking and activity holidays in spectacular locations around the world since 1946. We are passionate about discovering the world on foot and love to share this passion with our clients.