Ramble Worldwide 評論

I'm please we've managed to get you painlessly booked onto your next holiday and you appreciated the support of our Sales Team in handling your booking. I'm sorry however about the frustration caused by the transaction charges you're having to cope with for the various means of paying us for your holiday. We only pass on the charges actually levied by the card issuers, and despite the costs in your case, we have felt this to be the fairest approach over the years. Any system other than charging card fees will only make holiday prices higher for everyone. However, the issue of card fees is being reviewed generally, and we may well have to make changes in the future. Despite these concerns, we hope you enjoy your holiday to Andalucia this Autumn. Angus Russell Planning Manager

Please feel free to ask us anything. I am the Cuban Product Manager and know the country well. I would be happy to help. David Kay Product Manager

We're sorry for the consternation caused here, you should have received explanation of the price difference at the time of booking and certainly a response to your emailed query. I can clarify that since the brochure was produced we have adjusted the programme to include three meals during the week at local restaurants in Alberobello and, for reasons beyond our control, have unfortunately had to change airline for flights for this particular date which has resulted in higher travel costs and the consequent repricing of the holiday. I hope this answers your concerns and that you very much enjoy your next holiday with us to Italy this Autumn. Angus Russell Planning Manager