Technician came on time; technician had all necessary parts and equipment already on truck; Technician was courteous, efficient and thorough; and we received good value
I've been a customer for over 30 years. during the annual service call there was a leak discovered and to fix it would cost over $800 - vs. replacing it for $2,000 I said I wasn't prepared to do...
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Puronics Customer Services
Puronics
9 years ago
Thank you for your feedback!!
We apologize for the inconvenience. We have notified our General Manager of this issue and it is our understanding that it has been resolved.If you would like to discuss this further, please contact our General Manager, Jeff Atkinson, at 925.456.1605.
Best Regards,
Puronics Customer Service
TC
Trusted Customer
9 years ago
The issue was resolved and the service fee was refunded.
Thank You
Once again, Puronics was flexible with our schedules, and prompt with their response time for service and/or salt delivery. The service technition was personalble, efficient, and knowledgeable. It is...
The technician made an extra effort, do clean my tank, hew did a great job. I still feel your service fee is very high considering the time it takes about a 1/2 hour and a filter change
Puronics Customer Services
Puronics
9 years ago
Thank you for your feedback!!
Our typical filter change cost is around 1/4 of 1 cent per gallon when calculated on the number of gallons treated between filter changes.
If you would like to discuss pricing, please contact our General Manager, Jeff Atkinson, at 925.456.1605.
Best Regards,
Puronics Customer Service
產品評價
Puronics Customer Services
Puronics
9 years ago
Thank you for your feedback!!
Our typical filter change cost is around 1/4 of 1 cent per gallon when calculated on the number of gallons treated between filter changes.If you would like to discuss pricing, please contact our General Manager, Jeff Atkinson, at 925.456.1605.
