The tech that came to service our water softner was polite and very thoughtful. He put covers on his shoes as to not soil the carpert on the way to the basement.He was also very pleasant .
Leak that was present when the technician came for the yearly service should have been detected and fixed during the regular service call. Instead, I had to recontact Puronics to come back and fix...
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Puronics Customer Services
Puronics
9 years ago
Thank you for your feedback!!
We apologize for the inconvenience. We have contacted our General Manager, Jeff Atkinson and he should be contacting you to resolve this issue. You can also contact him at 925.456.1605.
Best Regards,
Puronics Customer Service
產品評價
Puronics Customer Services
Puronics
9 years ago
Thank you for your feedback!!We apologize for the inconvenience. We have contacted our General Manager, Jeff Atkinson and he should be contacting you to resolve this issue. You can also contact him at 925.456.1605.Best Regards,Puronics Customer Service
The Puronics office told me that the annual checkup and cleaning would take an hour. I was not at home when the technician came but my nanny said he only stayed for 20 mins. So I'm not sure whether...
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Puronics Customer Services
Puronics
9 years ago
Thank you for your feedback!!
We apologize for the inconvenience. We have contacted our General Manager, Jeff Atkinson and he should be contacting you to resolve this issue to your satisfaction. You can also contact him at 925.456.1605.
Best Regards,
Puronics Customer Service
產品評價
Puronics Customer Services
Puronics
9 years ago
Thank you for your feedback!!We apologize for the inconvenience. We have contacted our General Manager, Jeff Atkinson and he should be contacting you to resolve this issue to your satisfaction. You can also contact him at 925.456.1605.
