It was Cambridge based Premier Travel and got booking details incorrect and declined to accept responsibility
Joanne G
Channel Islands Direct
3 months ago
Thank you for your feedback. We’re sorry to hear about your experience.
We have reviewed the booking details and can confirm that the matter was addressed at the time by our customer service supervisor and manager. However, we appreciate your comments and will take them on board to help improve our service going forward.
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Pamela Kitch
Feefo 驗證
GBR
3 months ago
Pamela Kitch說了有關 Channel Islands Direct:
Wonderful short break.
Excellent from start to finish from telephoning them to the holiday itself
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可信賴顧客
Feefo 驗證
3 months ago
Spring break in Guernsey
Easy booking, hotel sent e mail before travel to confirm preferences. Stayed a OGH in St Peter Port. Lovely hotel , well situated. Really helpful friendly staff. Restaurant staff happy to change our...
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可信賴顧客
Feefo 驗證
3 months ago
Easy booking
Very easy to book, everything was explained and easily understood, great for me as this was the first time I’d booked online.
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可信賴顧客
Feefo 驗證
3 months ago
Great Service
Although I had booked through Travelzoo, when I contacted Channel Islands Direct, the person to whom I spoke was very helpful.
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William Maclean
Feefo 驗證
GBR
3 months ago
William Maclean說了有關 Channel Islands Direct:
Wonderful hotel & location to explore this beautiful island.
Excellent overall with a lovely stay in a great hotel.
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可信賴顧客
Feefo 驗證
3 months ago
Recent Guernsey trip
Very good communication by email. Lovely friendly staff on the phone.
Some issues re costings meant quite a few phone calls and errors on their part due to the finance department being taken over by...
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可信賴顧客
Feefo 驗證
3 months ago
Very good experience
It was a very smooth booking process and everything went well
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AD
Anne Davies
Feefo 驗證
GBR
3 months ago
Anne Davies說了有關 Channel Islands Direct:
Short break in Jersey
Very friendly efficient staff. Information provided promptly.
Channel Islands Direct is a privately owned, well-established independent tour operator based in Jersey. With the widest choice of accommodation and travel options by sea and air, we use our expert knowledge to help tailor make your perfect holiday.
Channel Islands Direct is a privately owned, well-established independent tour operator based in Jersey. With the widest choice of accommodation and travel options by sea and air, we use our expert knowledge to help tailor make your perfect holiday.
