The booking process was straightforward. We had to make some changes at an early stage, but they were handled sympathetically. We were sent regular reminders about payment and our forthcoming...
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可信賴顧客
Feefo 驗證
2 years ago
Excellent service and hotel
Excellent customer service. Hotel was very good - an excellent choice for us.
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RS
Rita Slater
Feefo 驗證
Shropshire
2 years ago
Rita Slater說了有關 Channel Islands Direct:
Excellent
Very pleasant to speak to, everything was well organised, ,lovely holiday would definitely recommend.
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DT
David Trimble
Feefo 驗證
Handforth cheshire
2 years ago
David Trimble說了有關 Channel Islands Direct:
Amazing
No problems amazing hotel great food
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可信賴顧客
Feefo 驗證
2 years ago
Excellent service from start to finish
From our initial enquiry to landing back home the holiday was excellent. All information was easy and accurate which helped the holiday run smoothly
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GD
Graham Dilly
Feefo 驗證
Lancing Sussex
2 years ago
Graham Dilly說了有關 Channel Islands Direct:
Great . lovely place to go and thank you C I D For all my trips and in the
What can I say brilliant service been travelling for the last 12 years with C D I by plane and ferry to Jersey from Poole . And stayed at the Merton hotel it’s spotless and great food, always...
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KB
Kathleen Bradley
Feefo 驗證
2 years ago
Kathleen Bradley說了有關 Channel Islands Direct:
Excellent service very helpful staff. Promptly dealt with booking on the phone as I was having issues on line.
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RT
Roy Tyler
Feefo 驗證
Birchington
2 years ago
Roy Tyler說了有關 Channel Islands Direct:
Very good service
Good service with no problems
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可信賴顧客
Feefo 驗證
2 years ago
Short break to Guernsey
We rang on a freefone number and was able to book the hotel we wanted. The original flight offered was later than we wanted so the agent looked for a more suitable flight for us which only meant...
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MG
Malcolm Garner
Feefo 驗證
somerset
2 years ago
Malcolm Garner說了有關 Channel Islands Direct:
Could do better
they could learn to look after their customers by keeping them up to date with changes in ferry times instead of just hoping the ferry would do it
Also learn to reply to complaints without trying to...
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Claire
Channel Islands Direct
2 years ago
We are sorry that your outbound sailing departed later than scheduled and you were not advised. You raised this with us whilst you were in resort and we responded back to you, however you feel we were not taking responsibility for the lack of information provided. As we explained we passed your contact details onto the service provider so if any such changes occur they should advise you. Please accept our sincere apologies that on this occasion it did not happen and we have addressed this with them. I do hope despite this issue you enjoyed your time in Jersey and thank you for taking the time to bring this matter to our attention.
Channel Islands Direct is a privately owned, well-established independent tour operator based in Jersey. With the widest choice of accommodation and travel options by sea and air, we use our expert knowledge to help tailor make your perfect holiday.
Channel Islands Direct is a privately owned, well-established independent tour operator based in Jersey. With the widest choice of accommodation and travel options by sea and air, we use our expert knowledge to help tailor make your perfect holiday.
