good over-all. hotel lacking atmosphere due to imminent Island games causin
efficient and helpful when amendment was necessary
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可信賴顧客
Feefo 驗證
2 years ago
Great service
As always Channel Islands Direct gave a very good service. I would certainly recommend using them.
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可信賴顧客
Feefo 驗證
2 years ago
Good experience and customer service.
Service very good. Emails from company timely and informative.
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可信賴顧客
Feefo 驗證
2 years ago
No frills but it worked out
Easy booking, no nonsense, no frills.
Received regular emails with reminders and info.
Didn't feel very personal but did what you expect - arranged flight and hotel.
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NT
Nigel Taylor
Feefo 驗證
2 years ago
Nigel Taylor說了有關 Channel Islands Direct:
Excellent service everything we asked for
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可信賴顧客
Feefo 驗證
2 years ago
At your service
We wanted to celebrate. We chose Jersey as a destination and found Channel Islands direct who helped us find a super hotel and flights. We had a fantastic experience. Knowledgeable staff about the...
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可信賴顧客
Feefo 驗證
2 years ago
You need to have staff who are diligent in the correctness of the information they send out This may need further training
Two copies of my itinerary had no specific information except the day of a...
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Claire
Channel Islands Direct
2 years ago
Thank you for your comments in regards to your holiday documentation. I can see from our records that on the 19/04/23 we raised a quote for you which only detailed the services you had requested. Then on the 20/04/23 we sent a copy of your holiday confirmation which confirmed only the services you had booked. This was then followed by a full holiday itinerary which was sent to you on the 26/04/23 which showed in detail all the services you had booked.
We will contact the supplier with regards to the timings as they are provided to us by them. Regarding the meal times these are advised to all clients whilst on the day trips by the suppliers because the meals are arranged locally with the eateries.
It is normal practice that should we miss a call we will call the number straight back and we apologise on this occasion that you had to contact our UK number.
Thank you again for bringing these matters to our attention, by receiving our clients feedback it allows us to monitor the service being provided and highlight areas where improvements can be made.
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可信賴顧客
Feefo 驗證
2 years ago
Would use again
A great holiday with no issues. Easy to deal with the company via phone or email. Competitive price for holiday. Will be using again next year if possible.
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可信賴顧客
Feefo 驗證
2 years ago
Good communication throughout from initial quote to booking and to getting tickets
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AP
Arthur Potter
Feefo 驗證
st helens merseyside
2 years ago
Arthur Potter說了有關 Channel Islands Direct:
I have dealt with channel islands direct for many years with no compaints
Channel Islands Direct is a privately owned, well-established independent tour operator based in Jersey. With the widest choice of accommodation and travel options by sea and air, we use our expert knowledge to help tailor make your perfect holiday.
Channel Islands Direct is a privately owned, well-established independent tour operator based in Jersey. With the widest choice of accommodation and travel options by sea and air, we use our expert knowledge to help tailor make your perfect holiday.
