Very competitive and always seem to offer the best prices
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可信賴顧客
11 years ago
It took four telephone calls to obtain a quote. Three advisors did not return phone…
It took four telephone calls to obtain a quote. Three advisors did not return phone calls.
Plan Insurance Brokers
Plan Insurance Brokers
11 years ago
Thank you for your feedback. I am sorry to hear that you have experienced problems with your renewal.
On this occasion I have to admit that there were clear issues with the way that your renewal was handled and for this I sincerely apologise. We pride ourselves on offering a customer service that is 2nd to none and it is extremely disappointing to find that we have fallen below the usual perimeters set.
We spoke directly on 14/04/15 and you did express your frustration at the time. Your issues were addressed regarding the pending claim and you agreed to renew the insurance policy.
I am confident that you will not experience such issues in future, however if you remain dissatisfied or have any questions during the policy, then please feel free to contact me.
Daniel Bryant
Renewals Manager
Plan Insurance provides excellent service, expert advice and negotiates low prices on behalf of their clients. To benefit their clients Plan Insurance seeks to modernise and streamline every step in the insurance sales process.
Plan Insurance provides excellent service, expert advice and negotiates low prices on behalf of their clients. To benefit their clients Plan Insurance seeks to modernise and streamline every step in the insurance sales process.
