Panasonic UK 評論

Hello, Thank you for sharing your feedback with us. We’re truly sorry to hear about the frustration you experienced while trying to purchase an extended warranty for your DVD recorder. We completely understand how important it is to have peace of mind when it comes to protecting your device, and we apologize that the process wasn’t as straightforward as it should have been. To assist you further, we recommend reaching out to us directly at 0344 844 3899 or visiting our official Panasonic Support webpage. Our team will be more than happy to guide you through the process and ensure everything is sorted for you. Thank you for bringing this to our attention, and we appreciate your patience and understanding. Kind regards, Panasonic Customer Care UK

Hello Chris, Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and that you feel let down by our customer service. Please accept our sincerest apologies for any frustration or inconvenience caused. We understand how important it is for our customers to have a smooth and satisfactory experience with us. As mentioned in our email correspondence at the 2nd of March, we do have a return policy in place which outlines the conditions under which refunds or exchanges can be processed. Unfortunately, we were unable to proceed with your request as it fell outside of these terms. We genuinely regret that this has left you feeling dissatisfied, and we will take your comments on board as we continue to review and improve our processes. If there’s anything further we can assist you with, please don’t hesitate to reach out again. Kind regards, Panasonic Customer Care UK

Hello, Thank you for your feedback. We’re sorry to hear the product didn’t meet your expectations and apologize for any inconvenience caused. Please feel free to contact us directly so we can assist further. Kind regards, Panasonic Customer Care UK