Very helpful from the first moment I contacted panasonic.
0
分享
GS
Graham Slack
Feefo 驗證
GBR
1 month ago
Graham Slack說了有關 Panasonic UK:
Not an honorable company.
Wouldn't accept returns for 'on ear' headphones.
Panasonic Customer Care UK
Panasonic UK
1 month ago
Hello Graham,
We are sorry to hear about your experience. We understand that this situation is frustrating, and we regret that we were unable to meet your expectations on this occasion.
I hope that your future experiences with us will be more positive.
Kind regards,
Panasonic Customer Care UK
GS
Graham Slack
1 month ago
Your stupidity and shortsightedness has lost you a loyal customer who has bought multiple TVs and lots of camera equipment from you.
I have also unsubscribed from your newsletter.
Your photo and marketing of the product which I purchased from you was misleading. Your customer care dept told me to get stuffed.
0
分享
可信賴顧客
Feefo 驗證
1 month ago
couldn't find my order, promised to phone back in 1 hour, never did, finally delivered nearly a week late, very poor service for a japanese company
Panasonic Customer Care UK
Panasonic UK
1 month ago
Hello,
We are very sorry to hear about the issues you experienced with your recent order. I understand how frustrating it must have been to have your order delayed and not receive the promised callback.
We appreciate you bringing this to our attention and will use your feedback to improve our service.
Kind regards,
Panasonic Customer Care UK
0
分享
JJ
John Jackson
Feefo 驗證
GBR
1 month ago
John Jackson說了有關 Panasonic UK:
Helpful.
Misunderstanding on model most suitable for us was corrected without fuss and with professionalism.
0
分享
JO
Job
Feefo 驗證
GBR
1 month ago
Job說了有關 Panasonic UK:
Redeemed themselves
Problem with delivery and some delay hence only 4 not 5 star, but service when queried excellent and delivery good too.
Had 5his product before and was pleased, you have redeemed yourselves, thank you
0
分享
可信賴顧客
Feefo 驗證
1 month ago
Professional
Very fast in getting a human agent, professional customer service.
0
分享
BP
Brian Pugh
Feefo 驗證
GBR
1 month ago
Brian Pugh說了有關 Panasonic UK:
Doesn’t work
My Panasonic phone is not working and I can’t find a way to contact them it’s all “no reply” easy enough to by something but not to report a fault!!!!
Panasonic Customer Care UK
Panasonic UK
1 month ago
Hello Brian,
We are sorry to hear that you are experiencing an issue with your Panasonic phone and that you have found it difficult to get in touch with us. We appreciate you bringing this to our attention and understand your frustration.
Please contact us directly at 0344 844 3899, and we'll do our best to resolve the unfortunate situation you've been encountering. We hope that we can improve your experience in the future.
Kind regards,
Panasonic Customer Care UK
0
分享
MT
Michael Thompson
Feefo 驗證
GBR
1 month ago
Michael Thompson說了有關 Panasonic UK:
Quality workmanship and easy to understand instructions
Prompt and efficient and a very helpful man in your order office
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.
