Great service, customer support is always very helpful and friendly. Always keep you updated on delivery times etc. very quick at sorting refunds for out of stock items. The range of goods has grown...
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產品評價
交易日期: 24/03/2026
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Feefo 驗證
6 months ago
On time delivery and products was good value & quality
This was my first order. The prices are great most of the items had a layer of black dust on them and had to be wiped down as they were being taken out of the box. Two of the items had such a thick...
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OPS TEAM
Online Pound Store
6 months ago
Hi,
Thank you for the kind words regarding our value! While we’re glad you’re happy with the price, we’re incredibly sorry to hear your items arrived with a layer of dust. This is certainly not the standard we aim for.
Our customer service team will be emailing you shortly to gather more details so we can conduct a full investigation with our warehouse team and ensure this doesn’t happen again.
Kind regards
OPS TEAM
Great Value for money, good rotation of new /seasonal products. Only shame a lot of products arrive dusty I mean a thick layer of dust everytime. Good shipping time usually arrives under a week after...
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OPS TEAM
Online Pound Store
6 months ago
Hi,
Thank you so much for your kind words regarding our value and seasonal products!
We’re also glad to hear you’re happy with our shipping speeds.
However, we are very sorry to hear that your items have been arriving with a layer of dust.
This certainly isn't the standard we aim for, and we’d like to get to the bottom of why this is happening.
Our customer service team will be reaching out to you via email shortly to gather a bit more information so we can conduct an internal investigation with our warehouse team.
Thank you for helping us improve!
Kind regardsOPS Team