Hi Chantelle,
We’re sorry to hear this. From the delivery information provided, the parcel was marked as delivered to your doorstep, and we’ve shared the proof of delivery with you via email.
We’ve asked that you check with neighbours or anyone in your household who may have taken the parcel in, and we’re happy to continue looking into this with you if needed.
Kind regards,
Online Pound Store Team
Had issues with my original order. The customer service I received afterwards was exemplary and my order was rectified in a matter of days. Fantastic.
產品評價
OPS TEAM
Online Pound Store
6 months ago
Hi,
Thank you for your feedback, and we're sorry to hear about the missing item and the incorrect characters.
We've looked into this, and a member of our customer service team has reached out with an immediate resolution.
If you have any further questions or issues, please don't hesitate to contact us at info@onlinepoundstore.co.uk or call us on 0161 817 5113.
Kind regards,
OPS
Great service, customer support is always very helpful and friendly. Always keep you updated on delivery times etc. very quick at sorting refunds for out of stock items. The range of goods has grown...
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產品評價
交易日期： 24/03/2026
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Feefo 驗證
6 months ago
On time delivery and products was good value & quality
