Thank you for sharing your experience. It's wonderful to hear that you enjoyed the trip. We are pleased that the accommodation, food, and your Travel Concierge met your expectations, and that you found the trip well-organised.
Thank you for being our guest.
It was first tier. The hotels were great. The service from our Concierge and driver were excellent. We didn't have to worry about a thing!
產品評價
Kim Devereux
Luxury Gold
10 months ago
We are so pleased to hear you had such a wonderful experience with Ultimate Italy. It is fantastic to know that you and your wife enjoyed your trip and that our team provided such excellent service. We are delighted that you would recommend us and use our services again.
交易日期: 28/09/2025
0
分享
可信賴顧客
Feefo 驗證
10 months ago
Luxury Gold provided a wonderful experience
產品評價
Kim Devereux
Luxury Gold
10 months ago
We are delighted to hear you had such an amazing experience with the Ultimate Italy adventure. It's wonderful to know that you enjoyed the carefully curated experiences, including the restaurants and cooking class. We are especially pleased to hear that the on The Road Team were fantastic and that their professionalism and care contributed to the trip's success. We look forward to welcoming you on another Luxury Gold adventure in 2026.
*Personal information removed by Feefo* and *Personal information removed by Feefo* were wonderful. *Personal information removed by Feefo* incredibly kind and knowledgable. We never worried about...
閱讀更多
產品評價
Kim Devereux
Luxury Gold
10 months ago
Thank you for your fantastic feedback. It's wonderful to hear that you had such an enjoyable experience on the Ultimate Italy tour. We are thrilled that you found the itinerary and accommodations to be ideal, and that the Travel Concierge and Coach Driver contributed to your wonderful time. We are delighted that you would travel with Luxury Gold again.
交易日期: 28/09/2025
0
分享
可信賴顧客
Feefo 驗證
10 months ago
產品評價
Kim Devereux
Luxury Gold
10 months ago
Thank you for your feedback. We are delighted to hear that you enjoyed the Majestic Japan tour and appreciated the attention to detail.
交易日期: 01/10/2025
0
分享
BR
Brian
Feefo 驗證
CAN
10 months ago
產品評價
Kim Devereux
Luxury Gold
10 months ago
Thank you for your feedback. We are so glad to hear you enjoyed your tour and the experiences it offered. We appreciate you taking the time to share your positive comments. Thank you for being our guest.
Thank you for your fantastic feedback. It's wonderful to hear that your experience on the Spectacular South Africa tour was perfect from start to finish. We are especially pleased to know that you appreciated the accommodation, food, and the politeness and helpfulness of the staff. It’s also great to hear that the on The Road Team enhanced your journey with their knowledge. We’re delighted that your friends were impressed as well.
交易日期: 03/10/2025
0
分享
RI
Richard Ishibashi
Feefo 驗證
USA
10 months ago
產品評價
上載媒體
查看所有媒體 (3)
Kim Devereux
Luxury Gold
10 months ago
We are delighted to hear you enjoyed your experience with Majestic Japan. It is wonderful to know that you appreciated the airport transfers, the organised schedule, and the variety of activities. We are also pleased you enjoyed the included meals and the company of your fellow travellers. Thank you for travelling with Luxury Gold.
交易日期: 01/10/2025
0
分享
可信賴顧客
Feefo 驗證
10 months ago
Bus Driver- excellent.
產品評價
Kim Devereux
Luxury Gold
10 months ago
Thank you very much for travelling with us and for taking the time to share your feedback. We are sincerely sorry to hear that your recent journey did not meet the high expectations you had for a Luxury Gold experience.
We fully understand your disappointment regarding the inclusions, dining arrangements and overall sense of value. It is always our aim to provide exceptional quality and comfort, and we regret that certain aspects of your tour, such as the meal options and sightseeing experiences, did not reflect the standard we strive to deliver. Your comments about the tour stops and the lack of included meals have been shared with our Product and Operations teams for review to ensure that improvements can be made.
We are, however, pleased to hear that your Coach Driver provided excellent service and did his best to enhance your experience. We will make sure your kind words are passed on to him, as he will appreciate your recognition of his efforts.
We truly regret that this journey did not live up to the luxury you expected and deserve. Please know that your feedback is invaluable in helping us improve the experience for future guests. We do hope you might consider travelling with us again so that we may have the opportunity to restore your confidence in our brand.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.