Good hotels but rooms with no views. The best bus driver, our tour guide was good, but only did what she had to do. We've had better. Wasn't very helpful with restaurants or shopping. Had a...
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交易日期： 04/05/2018
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Trusted Customer
Feefo 驗證
8 years ago
Trusted Customer說了有關 Luxury Gold:
Excellent guide (Karen), great driver (Owen), spectacular scenery, superb accommodation, fun-loving fellow travelers, and beautiful weather made the trip an outstanding success. Only issue: Via...
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Dale
Luxury Gold
8 years ago
Your journey onboard via rail's the Canadian is intended to be a relaxing experience while you take in the scenic landscapes along the way. Therefore, we regret to learn about your significant delay and any inconvenience that you experienced as a result. As such, we have passed on your comments to our Operations and Quality Control Teams for their concern. Nevertheless, we remain very pleased to learn about the aspects of your trip that made your journey an outstanding success and we hope that we may have the pleasure of exploring many more remarkable destinations with you in the future.
產品評價
交易日期： 12/05/2018
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可信賴顧客
Feefo 驗證
8 years ago
Well organized, top notch hotels, informative guide
產品評價
交易日期： 20/05/2018
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可信賴顧客
Feefo 驗證
8 years ago
The location and quality of accommodations is good. The pace is also not too hectic which is ideal for people who have travelled extensively over the years. We have already visited many places and...
Tour organisers and all tour guides were excellent and looked after us well. Nothing my was too much trouble for Rafat and Abdul. When my husband cut his finger on route to a temple Abdul found a...
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Dale
Luxury Gold
8 years ago
Our guests' comfort and safety are our top priorities here at Luxury Gold. So while we regret to learn of your husband’s unfortunate incident, we are pleased to learn of the caring assistance that you were provided. Furthermore, we hope that we were able to help you gain a deeper insight into the Egyptian culture and we hope to share many more amazing experiences with you in the future.
交易日期： 19/05/2018
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TC
Trusted Customer
Feefo 驗證
8 years ago
Trusted Customer說了有關 Luxury Gold:
Luxury Accommodation, best guide, excellent experiences and well planned
We liked that everything was included, not having to move every night and using the Shinkansens to visit places, and being able to buy the occasional meal when exploring on our own.
Jillian - Head of Operations
Luxury Gold
8 years ago
One of the many benefits of travelling on one of our Luxury Gold experiences is the comfort of knowing that all of the features of your trip are already included in the itinerary; therefore, we are delighted to learn that this detail helped to increase your enjoyment of this journey. Furthermore, we are also truly pleased that the pace of the itinerary and the modes of transportation were perfectly suited to your preferences, and we hope to welcome you back soon to explore more remarkable destinations with us in comfort and class.
交易日期： 20/05/2018
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TC
Trusted Customer
Feefo 驗證
8 years ago
Trusted Customer說了有關 Luxury Gold:
First class service and well co-ordinated by our travel concierge, local guides, drivers and support staff.
Dale
Luxury Gold
8 years ago
It is wonderful for us to read about the smooth coordination of your itinerary as it is our aim to ensure that every moment of your journey is seamless. What's more, we are very pleased that your time at Machu Picchu didn't disappoint and we hope that you have many more incredible memories from your time in Peru.
產品評價
交易日期： 04/05/2018
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可信賴顧客
Feefo 驗證
8 years ago
Tour Director (Ann Harness) was excellent and very well organised. The driver was also very good and helpful with all people on the tour.
Dale
Luxury Gold
8 years ago
We regret to learn of any miscommunication about your trip; we do operate special small group departures that are limited to just 24 passengers, however, these departures operate on specific dates that are highlighted in our itineraries. Nevertheless, we are very pleased that you were happy with the service that you received throughout your journey and we sincerely hope that you have still taken many memorable highlights away from your time in America's heartland.
It was great having a traveling concierge to manage details.
Dale
Luxury Gold
8 years ago
One of the key roles of our Travelling Concierges is to ensure that our guests' departure runs seamlessly and so we are delighted that the service that you were provided helped you to have an outstanding experience. Furthermore, we hope that you have returned home with many incredible memories from your time in South America.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.
