Feefo 評論是如何收集的？

我們代表#與我們合作的企業#獨立收集回饋意見。我們的平台只接觸#經過驗證的買家，因此您可以放心閱讀#真實客戶的評價。

誰可以留下 Feefo 評價？

只有持有購買證明的客戶#才能留下 Feefo 評價。我們透過在交易後#直接聯絡買家來確保這一點。

我們如何核實評價？

我們會將評論與銷售或交易#進行匹配，以核實評價是否來自真實客戶。人們只有在購買後#才會被邀請留下評價。

如何處理虛假評價？

Feefo 只邀請經過驗證的買家#提供回饋，因此可以防止人們留下虛假評論。

Luxo Living 評論 | {{merchantUrl}}客戶服務評論評論 |Feefo |第 1 頁

可信賴顧客

5 years ago

Quick delivery, super affordable, high quality

Delivered within 3 days from ordering, super affordable and high quality furniture.

Luxo Living Customer Servic

Luxo Living

5 years ago

Thank you so much for your 5 Star Rating and awesome feedback. We look forward to having you shop with us again!

產品評價

交易日期： 30/06/2020

0

AX

Amie Xuereb

5 years ago

Amie Xuereb說了有關 Luxo Living:

Fast delivery and quality furniture

Luxo Living Customer Servic

Luxo Living

5 years ago

Thank you so much for your 5 Star Rating and awesome feedback. We look forward to having you shop with us again!

交易日期： 05/06/2020

0

可信賴顧客

5 years ago

Considering Covid19 pandemic, my delivery was within a reasonable time fram

Considering Covid19 pandemic, my delivery was within a reasonable time frame and goods are quality and luxurious. Very happy

Luxo Living Customer Servic

Luxo Living

5 years ago

Thank you for your 5 Star Rating and awesome feedback. We look forward to having you shop with us again!

產品評價

交易日期： 27/06/2020

0

可信賴顧客

5 years ago

Awesome service

Luxo Living Customer Servic

Luxo Living

5 years ago

Thank you for your 5 star Rating and awesome feedback. We look forward to having you shop with us again!

交易日期： 29/06/2020

0

ME

Miranda Engberg

5 years ago

Miranda Engberg說了有關 Luxo Living:

Great experience

Delivery was quick and easy. The couch was perfect.

Luxo Living Customer Servic

Luxo Living

5 years ago

Thank you for your 5 star Rating and awesome feedback. We look forward to having you shop with us again!

產品評價

交易日期： 29/06/2020

0

可信賴顧客

5 years ago

Unfinished purchase

Havent received my purchase so at this stage, rating is bad. So sorry. Will rate again when item is delivered.

Luxo Living Customer Servic

Luxo Living

5 years ago

Hi Helen,Thank you for your feedback. It is unfortunate that you have decided to rate us 1 stars. I have looked into your purchase and can see that you have placed your order on the 29/6/2020. Our advertised delivery timeframes are up to 10 business days. Today is the 5th business day since your purchase and as per your online tracking details (emailed to you) Hunter Express has your delivery on board for today. We would appreciate it is you are able to provide us a more accurate service and product rating when your delivery arrives. Kind Regards, Luxo Living Team

Luxo Living Customer Servic

Luxo Living

5 years ago

We would like to follow up with you regarding your 1 star review and feedback. I can see that you received your delivery on 06/07/2020 which was within the 10 business day timeframes advertised on our website. We are hoping for an updated review and feedback now that you have received your purchase. This would be much appreciated.

Luxo Living Customer Servic

Luxo Living

5 years ago

I have called your phone number today to discuss your bed purchase and I spoke to your husband. I mentioned that I would like to discuss the 1 star rating and how we can resolve any issues you may have. Your husband was quite shocked that a 1 star rating was left as he said that you are happy with the bed. If you are able to call me on 02 8999 1114 to discuss or kindly re rate your feedback to reflect the true opinion of the purchase. We take our feedback and ratings very seriously and are willing to accept 'negative ratings' where due however do equally encourage fair and honest ratings. If you are able to assist with this, it would be much appreciated.

產品評價

Luxo Living Customer Servic

Luxo Living

5 years ago

Hi Helen, Thank you for your feedback. It is unfortunate that you have decided to rate us 1 stars. I have looked into your purchase and can see that you have placed your order on the 29/6/2020. Our advertised delivery timeframes are up to 10 business days. Today is the 5th business day since your purchase and as per your online tracking details (emailed to you) Hunter Express has your delivery on board for today. We would appreciate it is you are able to provide us a more accurate service and product rating when your delivery arrives. Kind Regards, Luxo Living Team

Luxo Living Customer Servic

Luxo Living

5 years ago

We would like to follow up with you regarding your 1 star review and feedback. I can see that you received your delivery on 06/07/2020 which was within the 10 business day timeframes advertised on our website. We are hoping for an updated review and feedback now that you have received your purchase. This would be much appreciated.

Luxo Living Customer Servic

Luxo Living

5 years ago

I have called your phone number today to discuss your bed purchase and I spoke to your husband. I mentioned that I would like to discuss the 1 star rating and how we can resolve any issues you may have. Your husband was quite shocked that a 1 star rating was left as he said that you are happy with the bed. If you are able to call me on 02 8999 1114 to discuss or kindly re rate your feedback to reflect the true opinion of the purchase. We take our feedback and ratings very seriously and are willing to accept 'negative ratings' where due however do equally encourage fair and honest ratings. If you are able to assist with this, it would be much appreciated.

交易日期： 29/06/2020

0

KM

Kerryn McKevett

5 years ago

Kerryn McKevett說了有關 Luxo Living:

Arrived quickly and all in good order. Product is well packed so no scratches or marks on painted timber. Was easy to put together but needed a helper to hold in place. Nice look when finished and...

Luxo Living Customer Servic

Luxo Living

5 years ago

Thank you for your 5 star Rating and awesome feedback. We look forward to having you shop with us again!

產品評價

交易日期： 23/06/2020

0

NC

Nancy Cowell

5 years ago

Nancy Cowell說了有關 Luxo Living:

Easy, efficient service, good communication.

Fast, efficient from start to finish!

Luxo Living Customer Servic

Luxo Living

5 years ago

Thank you for your 5 star Rating and awesome feedback. We look forward to having you shop with us again!

產品評價

交易日期： 28/06/2020

0

可信賴顧客

5 years ago

Great price, quick delivery

Luxo Living Customer Servic

Luxo Living

5 years ago

Thank you for your 5 star Rating and awesome feedback. We look forward to having you shop with us again!

產品評價

交易日期： 28/06/2020

0

可信賴顧客

5 years ago

Great service, fast delivery and friendly staff

Great service, the delivery was fast. They called me before hand to drop off my purchase and the delivery man was very friendly.

Luxo Living Customer Servic

Luxo Living

5 years ago

Thank you for your 5 star Rating and awesome feedback. We look forward to having you shop with us again!

產品評價

交易日期： 10/02/2020

0

Luxo Living 評論

Eugene Dining Table + 4 Airi Chairs in Dark Navy更^多^有^關^本^產^品^的(1)^條^評^論瀏覽產品網站Quick and easy to put together, high quality marble finish table better than what can be found in major retailers.

1000TC Ultra-Soft Bed Sheet Set - Double Cream更^多^有^關^本^產^品^的(2)^條^評^論瀏覽產品網站Considering Covid19 pandemic, my delivery was within a reasonable time frame and goods are quality and luxurious. Very happy

Luxo Lambeth 3 Seater Corner Chaise Sofa -Grey更^多^有^關^本^產^品^的(2)^條^評^論瀏覽產品網站Product was just as advertised, it’s quiet small but fits perfectly in a studio apartment.

Doris Solid Pine Timber Single House Bed For Kids - White更^多^有^關^本^產^品^的(8)^條^評^論瀏覽產品網站Havent received it yet so unable to rate the whole purchase.

Alexis Solid Pine Timber Single Day Bed with Trundle - White更^多^有^關^本^產^品^的(5)^條^評^論瀏覽產品網站All screws and items included and instruction clear. Really nice finished look.

Luxo Erith PE Wicker Outdoor Furniture Day Bed - Black更^多^有^關^本^產^品^的(6)^條^評^論瀏覽產品網站So far, so good - not much time to use it yet. Easy to set up, looks nice. Light weight so can be moved, reconfigured quickly.

Luxo Lolfa 2 Seater Microfiber Sofa - Taupe更^多^有^關^本^產^品^的(1)^條^評^論瀏覽產品網站Great price ,quick delivery. Great piece of furniture

Feefo 評論是如何收集的？

誰可以留下 Feefo 評價？

我們如何核實評價？

如何處理虛假評價？