I love the service I receive my parcels in a week and sometimes just a litter over a week.
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可信賴顧客
Feefo 驗證
13 days ago
Customer service does not provide service and refuses to solve problems
I already did and I will continue to do this.
Michelle
Long Tall Sally
12 days ago
We’re sorry to hear that you feel this way, as we always aim to provide a helpful and efficient customer service experience.
Having reviewed your case, we can confirm that you contacted us and were advised that your parcel was returned to us on 11 September 2026 at 13:41. As outlined in our returns process, international returns can take up to 28 working days to be received and refunded.
We can also confirm that you were notified by email on 14 October 2026 at 08:30 that your refund had been processed.
We apologise for any frustration caused and appreciate your patience while your return was being processed.
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可信賴顧客
Feefo 驗證
13 days ago
Stripey Trousers
Arrived on time and delivered to the door
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可信賴顧客
Feefo 驗證
13 days ago
Glad I could finally find clothing that fit my tall body frame😊
Excellent service, nice fabrics.
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DH
Deirdre Higgins
Feefo 驗證
USA
13 days ago
Deirdre Higgins說了有關 Long Tall Sally:
Elegant Midi Coat
Overall a very good shopping experience.
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可信賴顧客
Feefo 驗證
13 days ago
Great Experience.
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RR
Rianne Riemens
Feefo 驗證
13 days ago
Rianne Riemens說了有關 Long Tall Sally:
Finally long enough! But the quality...
I haven't asked for any service. However I will contact them, as I hope my pants are a faulty product
Ida
Long Tall Sally
13 days ago
We're sorry to hear you're disappointed with the quality of your trousers and apologise for any inconvenience caused.
We've now sent you an email with links and information on how to return the item if you believe it is faulty.
Thank you for bringing this to our attention, and we're sorry your experience hasn't met expectations.
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TA
Tanja
Feefo 驗證
DEU
13 days ago
Tanja說了有關 Long Tall Sally:
Sehr schneller Versand!
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可信賴顧客
Feefo 驗證
13 days ago
Items designed for tall people but some odd design choices.
Easy to do a click and collect.
Michelle
Long Tall Sally
13 days ago
Thank you for sharing your feedback! 💗 We’re glad to hear you found our Click & Collect service easy to use. We’re sorry that some of the design choices weren’t quite to your taste, and we appreciate you taking the time to share your thoughts with us. We’ll pass your feedback on to our team as we’re always looking for ways to improve our styles and customer experience. 😊
