Long Tall Sally 評論

Thank you for your feedback. We’re pleased to hear that your refund was processed quickly, but we’re very sorry for the significant delay with your order and the lack of communication. We completely understand your disappointment, especially as you’ve been a loyal LTS customer and this is the first time you’ve experienced such poor service from us. We sincerely apologise that you had to chase your order three times and that you were not given an explanation or apology for the delay. We really appreciate your continued support and will take your feedback on board.

Thank you for your lovely feedback! We’re delighted to hear that you were happy with the delivery service. We really appreciate you taking the time to share your experience with us.

Thank you for your feedback. We’re sorry to hear that you found our returns process difficult and not customer-friendly. We appreciate you sharing your experience and will take your comments on board.