They got the date of the delivery wrong. They also sent a "happy anniversary" message when it was meant to say "happy birthday"
Lily's Florist
Lily's Florist Australia
12 years ago
I have just spoken to you on the phone and as I said i am very sorry that has happened this is very poor on our part, we are training new staff and all I can say is sorry. I will send an apology bouquet out today with the correct card message. Thanks for your understanding.
Kind regards
Anna Broomfield
Customer Service Manager
Lily’s Florist
Courier delivered flowers after 5pm and then was rude to a staff member that collected and signed for the flowers on behalf of the recipient! Usually staff have left by 5pm and it was just lucky that...
The product was good and the card they wrote for me. I was a little frustrated though on the phone though. I didn't have time to review everything online. I wanted to ring up, spend around $80 and...
Lily's Florist is an Australian based delivery florist. Order flowers online for same day delivery to any location is Australia. Fresh flowers from just $42.
Lily's Florist is an Australian based delivery florist. Order flowers online for same day delivery to any location is Australia. Fresh flowers from just $42.