Lily's Florist Australia 評論

Galia, Thank you for taking the time to talk to me on the phone and explain your experience with us. After discussing this with you we have agreed that a 50% refund will be given to you regarding this issue. I hope we have now resolved this and that the communication in the future will be much better. I have given you my email for any further correspondence. Sincerely Anna Broomfield Customer Service Manager Lily’s Florist

thank you for taking the time to respond to our short feedback form, your insights are invaluable in helping to make our customer and product experience better. Kind regards Anna Broomfield Customer Service Manager Lily’s Florist

I am so sorry that you were not satisfied with your recent order. While we always strive to ensure that flowers are accurately represented in our photographs, from season to season and subject to availability, we may be required to substitute one or more flowers for a variety of equal or greater quality, appearance and value. Please accept our apologies and we will strive to be more accurate in the future. Please let me know when you order again and ill pay close attention to the next order for you with an addition of some kind. Cheers Anna Kind regards Anna Broomfield Customer Service Manager Lily’s Florist