The packaging once again was a little disappointing luckily this time the bangle didn’t break like the last one
Klaudia - Help Team
JewelleryMaker
1 month ago
Hi,
Thank you for your review.
We’re sorry to hear that you were disappointed with the packaging. We always want our products to arrive safely and in the best possible condition, so we appreciate you taking the time to share your feedback.
We’re pleased to hear that your bangle arrived safely this time, and we’ll certainly pass your comments regarding the packaging on to our team for review.
If there’s anything else we can assist you with, please don’t hesitate to contact us on 0800 6444 655.
Kind regards,
Jewellery Maker.
Good service and excellent service with a huge product range
Klaudia - Help Team
JewelleryMaker
1 month ago
Hi Susan,
Thank you for your review.
We’re delighted to hear that you’ve had such a positive experience with our service and that you enjoy the wide range of products we have available. We’re always working to bring our customers a great selection of jewellery-making supplies, and we appreciate your support.
If there’s anything we can assist you with, please don’t hesitate to contact us on 0800 6444 655.
Kind regards,
JewelleryMaker
Hi, Thank you for your review. We’re sorry to hear that some of your Rainbow Moonstone strands were not consistent in size and that this affected your project. We understand how frustrating this must have been, and we're sorry for any disappointment caused.
As these are natural gemstones, slight variations can occur however, we appreciate that the difference between the strands should not have impacted your plans. We’ll pass your feedback on to our team.
Please remember that our products come with a 30-day money-back guarantee, which allows you to return any unwanted items for a full refund or replacement.
If there’s anything we can assist you with, please don’t hesitate to contact us on 0800 6444 655. Kind regards,
JewelleryMaker
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website