Feefo 評論是如何收集的？

我們代表#與我們合作的企業#獨立收集回饋意見。我們的平台只接觸#經過驗證的買家，因此您可以放心閱讀#真實客戶的評價。

誰可以留下 Feefo 評價？

只有持有購買證明的客戶#才能留下 Feefo 評價。我們透過在交易後#直接聯絡買家來確保這一點。

我們如何核實評價？

我們會將評論與銷售或交易#進行匹配，以核實評價是否來自真實客戶。人們只有在購買後#才會被邀請留下評價。

如何處理虛假評價？

Feefo 只邀請經過驗證的買家#提供回饋，因此可以防止人們留下虛假評論。

Compare The Market AU評論

顯示全部2,881則評論

可信賴顧客

Compare The Market AU 已驗證

5 years ago

Helpful, knowledgable and pleasant to deal with

The operator was both helpful and pleasant to deal with. He was also tolerant in answering my questions and would certainly use again.

Kai

Compare The Market AU 已驗證

5 years ago

Kai說了有關 Compare The Market AU:

Happy Jan

quick and easy...found me a company i didn't know about. for a great price as well

Garry

Compare The Market AU 已驗證

Wanaaring

5 years ago

Garry說了有關 Compare The Market AU:

Have to give a false address to proceed

Frustrating

Katrina

Compare The Market AU

5 years ago

Thank you for your review. We do strive to make both the website and call centre experience as simple and straightforward as possible. We ask more questions so we can tailor our recommendations for you and providing your address is often a requirement by the under writers when providing cover options. If you believe that your experience did not reflect his, please contact us via customerresolutions@comparethemarket.com.au so we can investigate further.

Robert

Compare The Market AU 已驗證

Goolwa

5 years ago

Robert說了有關 Compare The Market AU:

Efficient website

It was easy to get results although I didn't expect to be urged to change by the consultant at Compare The Market. I have used Compare The Market in the UK and this didn't happen.

Katrina

Compare The Market AU

5 years ago

Thanks for your review. We set for ourselves a very high standard of service and are grateful when customers take the time to alert us to instances where we have not upheld this standard. Our consultants receive continuous coaching, training and feedback, so if you'd like to provide any further detail or specifics for your situation, we'd love to hear from you via customerresolutions@comparethemarket.com.au.

Aimee

Compare The Market AU 已驗證

5 years ago

Aimee說了有關 Compare The Market AU:

Great customer service

The gentleman on the phone who I spoke with was no nonsense and really gave me some amazing advice and assistance.

Peter

Compare The Market AU 已驗證

5 years ago

Peter說了有關 Compare The Market AU:

Failed to report existing supplier costs so hardly a "comparison".

I did not ask for a follow up phone call buy got one anyway - Outside business hours. Is this your idea of "protecting my data?

Katrina

Compare The Market AU

5 years ago

"We contact customers when they've opted in and where we feel we can help. We have strict limits on the amount of contact we try to make and you can opt out at any time. We're always open to feedback on our processes and invite you to contactcustomerresolutions@comparethemarket.com.auif you'd like to provide additional feedback to help us improve your next experience with us"

可信賴顧客

Compare The Market AU 已驗證

5 years ago

It was super easy to find a new car insurance policy and it took out all the time going through each website to find what I needed. Best, easy, fast and reliable experience. Will recommend to...

Sarah

Compare The Market AU 已驗證

5 years ago

Sarah說了有關 Compare The Market AU:

I have found the cheapest quote for my car insurance by using Compare the Market.

Ana

Compare The Market AU 已驗證

Melbourne

5 years ago

Ana說了有關 Compare The Market AU:

Easy to use

Easy to use, transparent, well detailed and customer service are efficient and helpful

可信賴顧客

Compare The Market AU 已驗證

5 years ago

I was told by the agent it would take 10-15mins when it actually took 45mins! When I said this is far too long he actually found it funny.

Katrina

Compare The Market AU

5 years ago

Thanks for your review. We set for ourselves a very high standard of service and it is concerning to hear this was not your experience. We would like to investigate this further and kindly ask that you contact us at customerresolutions@comparethemarket.com.au with your details