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High Risk Voyager 評論

http://www.highriskvoyager.com/

極好

High Risk Voyager Offers Specialist Medical Travel Insurance for High-risk Destinations.

服務

4.6

過去一年則評價

顯示全部211則評論

可信賴顧客

Feefo 驗證

1 year ago

High risk policy

Quick and efficient. Called back when they said. Sorted out appropriate policy for my needs.

可信賴顧客

Feefo 驗證

1 year ago

可信賴顧客

Feefo 驗證

1 year ago

Very helpful staff

Charlie was absolutely excellent on the phone, and helped us get insurance in a time pressured instance. Before that, Gemma had been helpful in getting quotes. I was so bowled over by the help we...

Carol S

Feefo 驗證

London

1 year ago

Carol S說了有關 High Risk Voyager:

Good

Very helpful over phone, gave good advice. Hopefully we will not need to use this insurance but better to be safe than sorry.

Mark

Feefo 驗證

London

1 year ago

Mark說了有關 High Risk Voyager:

Swift process.

Quick and easy quote and purchase.

Mr Antony Hassall

Feefo 驗證

1 year ago

Mr Antony Hassall說了有關 High Risk Voyager:

good service but responses were a bit slow

Mrs Ruth Cuthbert

Feefo 驗證

Preston

1 year ago

Mrs Ruth Cuthbert說了有關 High Risk Voyager:

Efficient and Informative Service

Phone answered within a reasonable length of time. Adviser was easy to talk to and understood my requirements. I was able to understand what the adviser was saying in boith clarity of diction and...

可信賴顧客

Feefo 驗證

1 year ago

Good service when renewing

Pretty easy to take out, and to renew. Dealt with one small issue re medicines efficiently. Seems a fair price and covers some of the more interesting parts of the world where I travel. Of course...

Ms Phyllis Anne Miles

Feefo 驗證

Gibraltar

1 year ago

Ms Phyllis Anne Miles說了有關 High Risk Voyager:

There seems to have been a glitch in the booking system where we entered the country Mauritania and were quoted zone A when it should have been B . I phone and your customer service person Simon...

Mr Paul Henley

Feefo 驗證

1 year ago

Mr Paul Henley說了有關 High Risk Voyager:

They don’t answer the phone and they don’t respond to messages or emails

Marketing Assistant

High Risk Voyager

1 year ago

Dear Mr Henley, Thank you for your feedback, and we apologise for the inconvenience you experienced when trying to contact our customer service team, as well as for not responding promptly to your email about your trip to Israel. After reviewing our records, we found several attempts from our team to return your calls using the contact number you provided. Unfortunately, they were unable to reach you as no one answered. We understand your frustration, and this falls short of the high standard of service we aim to provide. Please know we are investigating the issue to ensure it does not happen again. Thank you for your understanding. Best regards, The High Risk Voyager Team

Mr Paul Henley

1 year ago

Thank you. I appreciate your quick response to this and your apology. I do have to say that I find it odd that my phone didn’t seem to ring, didn’t register any missed calls from you and that no messages were left.

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Feefo Trusted Service Awards

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