High Risk Voyager Offers Specialist Medical Travel Insurance for High-risk Destinations.
服務
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過去一年 則評價
顯示全部197則評論
MA
Mark
Feefo 驗證
London
1 year ago
Mark說了有關 High Risk Voyager:
Swift process.
Quick and easy quote and purchase.
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MH
Mr Antony Hassall
Feefo 驗證
1 year ago
Mr Antony Hassall說了有關 High Risk Voyager:
good service but responses were a bit slow
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MC
Mrs Ruth Cuthbert
Feefo 驗證
Preston
1 year ago
Mrs Ruth Cuthbert說了有關 High Risk Voyager:
Efficient and Informative Service
Phone answered within a reasonable length of time. Adviser was easy to talk to and understood my requirements. I was able to understand what the adviser was saying in boith clarity of diction and...
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可信賴顧客
Feefo 驗證
1 year ago
Good service when renewing
Pretty easy to take out, and to renew. Dealt with one small issue re medicines efficiently. Seems a fair price and covers some of the more interesting parts of the world where I travel. Of course...
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MM
Ms Phyllis Anne Miles
Feefo 驗證
Gibraltar
1 year ago
Ms Phyllis Anne Miles說了有關 High Risk Voyager:
There seems to have been a glitch in the booking system where we entered the country Mauritania and were quoted zone A when it should have been B . I phone and your customer service person Simon...
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MH
Mr Paul Henley
Feefo 驗證
1 year ago
Mr Paul Henley說了有關 High Risk Voyager:
They don’t answer the phone and they don’t respond to messages or emails
Marketing Assistant
High Risk Voyager
1 year ago
Dear Mr Henley,
Thank you for your feedback, and we apologise for the inconvenience you experienced when trying to contact our customer service team, as well as for not responding promptly to your email about your trip to Israel.
After reviewing our records, we found several attempts from our team to return your calls using the contact number you provided. Unfortunately, they were unable to reach you as no one answered.
We understand your frustration, and this falls short of the high standard of service we aim to provide. Please know we are investigating the issue to ensure it does not happen again.
Thank you for your understanding.
Best regards,
The High Risk Voyager Team
MH
Mr Paul Henley
1 year ago
Thank you. I appreciate your quick response to this and your apology. I do have to say that I find it odd that my phone didn’t seem to ring, didn’t register any missed calls from you and that no messages were left.
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可信賴顧客
Feefo 驗證
1 year ago
Great service for a specialist requirement.
Polite, to the point, well informed staff. Good value for what I needed. Not too much upselling:
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MB
Ms Karri Byrne
Feefo 驗證
Linlithgow
1 year ago
Ms Karri Byrne說了有關 High Risk Voyager:
Just what I needed
Gives me the travel insurance I need for more "challenging" destinations. I've been very happy for the past few years and have renewed again this year.
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MW
Mr Patrick Woodham
Feefo 驗證
Lowestoft
1 year ago
Mr Patrick Woodham說了有關 High Risk Voyager:
Review
I travel overseas for work.
They were one of only a small number of companies who insured for Covid when it first occurred which I needed to have cover for.
I have stuck with them ever since and...