HGC provides the world a way to hear the voices of our culture through garments.
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過去一年 則評價
HGC Apparel 不再是 Feefo 的活躍客戶
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NK
Nikiah Kerr
3 years ago
Nikiah Kerr說了有關 HGC Apparel:
All of my pieces were everything that I wanted and more!!! I LOVE my hoodies and I can’t wait to rock my Rose Cardigan 💜💜💜
產品評價
交易日期: 28/12/2022
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DA
Danese
Phoenix
3 years ago
Danese說了有關 HGC Apparel:
Communication to service was not good. I think of my 3-4 replies they responded once. This sweater is really nice but overpriced for the quality. The tag inside the collar fell off the very day I...
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HGC APPAREL
HGC Apparel
3 years ago
Hello, thank yo s much for this honest feedback and we will take this back to the team to improve quality and presentation of the item. We hate to hear you had to reach out several time for a response and wanted to assure you that we've taken steps to improve communication with our clientele. Other than the tag, was there anything we could improve? Thank you so much for your help and have a great evening.
產品評價
HGC APPAREL
HGC Apparel
3 years ago
Hello, thank yo s much for this honest feedback and we will take this back to the team to improve quality and presentation of the item. We hate to hear you had to reach out several time for a response and wanted to assure you that we've taken steps to improve communication with our clientele. Other than the tag, was there anything we could improve? Thank you so much for your help and have a great evening.
I did not know this was a preorder but am glad I stumbled upon it when I did. The quality is amazing. I love how thick the material is, rich the colors are, and beautiful the emblem is on the back. I...
I received one item out of three that I ordered. I emailed customer service a few days ago and have received no response.
HGC APPAREL
HGC Apparel
3 years ago
Hello,
Thank you so much for letting us know about your order. Did you ever receive both packages? We weren't aware if you saw on our website that orders will arrive in separate shipments if items are in separate warehouses. Again, we apologize for the confusion and please let us know about your order as soon as you can...
產品評價
HGC APPAREL
HGC Apparel
3 years ago
Hello,
Thank you so much for letting us know about your order. Did you ever receive both packages? We weren't aware if you saw on our website that orders will arrive in separate shipments if items are in separate warehouses. Again, we apologize for the confusion and please let us know about your order as soon as you can...
交易日期: 10/12/2022
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可信賴顧客
3 years ago
Love these items!! Great quality with an even better message
產品評價
交易日期: 08/12/2022
0
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SS
ShyKeedra Smith
3 years ago
ShyKeedra Smith說了有關 HGC Apparel:
I’ve ordered from HGC apparel several times. I always get compliments on my garments. The quality of clothing and socks make the prices worth it. I’ll be buying more. I love myself some us!
Great quality. That’s big for me. The fit was just right. I received it in 7 days. That was a plus. Love the attention I got wearing it at an HBCU event.
1. Verify that all items ordered and paid for are packed and shipped accordingly.
2. Respond to customer emails to resolve issue when they fail to correct fulfill an order.
HGC APPAREL
HGC Apparel
3 years ago
Hello,
Thank you so much for letting us know this happened. We see our initial order was lost, and after notifying us via email, we shipped the replacement mask. Can you please confirm receipt? Please email us if you need the tracking for the additional order. It is also, located on your account on the same order. Please let us know if you need anything else and we apologize for the delay in responding to this feedback.
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HGC APPAREL
HGC Apparel
3 years ago
Thank you for the feedback. The sizing is according to unisex standards, but we will work on making them more form fitting.