Good morning,
I am so sorry that your parcel have been delayed with the courier. I can see that it has now been returned to us, re-sent to you with Royal Mail on Monday and delivered this morning. I really hope that you will enjoy wearing your ring despite the delay.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards
Agnes
產品評價
Agnes
Hot Diamonds
9 months ago
Good morning,
I am so sorry that your parcel have been delayed with the courier. I can see that it has now been returned to us, re-sent to you with Royal Mail on Monday and delivered this morning. I really hope that you will enjoy wearing your ring despite the delay.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards
Agnes
交易日期: 20/12/2025
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可信賴顧客
Feefo 驗證
9 months ago
Quick despatch
Items well packaged
產品評價
Agnes
Hot Diamonds
9 months ago
Good Morning. Thank you for your review. I am so sorry to hear you are disappointed with your purchase. We try to use a mixture of still life and model images online to best reflect the jewellery. You are more than welcome to return your order for free, for a full refund.
Please accept our sincere apologies for the disappointment and inconvenience caused.
Kind Regards
Agnes
Agnes
Hot Diamonds
9 months ago
Thank you for your review. I am so sorry to hear you are disappointed with your purchase. We try to use a mixture of still life and model images online to best reflect the jewellery. You are more than welcome to return your order for free, for a full refund.
Please accept our sincere apologies for the disappointment and inconvenience caused.
Kind Regards