Unlike other tour companies, Friendly Planet did not provide confirmation of accommodations and detailed itinerary at the time of booking. While flights are reserved in our names, the flights are...
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amanda
Friendly Planet
9 years ago
Thank you for taking the time to leave your comments. Rest assured that you are booked and all set with the deposit for your upcoming tour! Some companies that simply book air and hotels based on availability are able to confirm details immediately. As we book comprehensive tour packages, the process of verification takes a little longer! We issue tickets following a travelers’ final payment. If you have any additional questions (800-555-5765) about the booking process or your upcoming tour please feel free to reach out to us and we can help put your mind at ease by going over the process with you step by step.
交易日期： 01/07/2017
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TC
Trusted Customer
9 years ago
Trusted Customer說了有關 Friendly Planet:
Thorough details on your website answered most of our questions. Questions we did have were answered very promptly by your service team. That's why we keep traveling with Friendly Planet.
As always Friendly planet does the job Excellent service
交易日期： 12/07/2017
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TC
Trusted Customer
Cutler Bay FL
9 years ago
Trusted Customer說了有關 Friendly Planet:
efficient pleasant staff with keen attention to detail.
交易日期： 28/06/2017
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TC
Trusted Customer
9 years ago
Trusted Customer說了有關 Friendly Planet:
Could not book an extension at the same time as the basic tour. Still haven't heard about the requested extension.
amanda
Friendly Planet
9 years ago
Hi Louis, thank you so much for taking the time to leave your feedback. When you made your original request for the extension we immediately reached out to our partners at the eco-lodge to confirm availability but given the weekend/holiday timeframe, our partners were unable to get back to us before the following business day. We are thrilled, however, to know that we were able to confirm the space and that you accepted and will be enjoying our exciting Amazon extension!
交易日期： 03/07/2017
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可信賴顧客
9 years ago
All questions were answered and the agent was helpful and friendly. This is our 3 booking with F.P. and we wouldn't hesitate to recommend F.P. to anyone who asks.
I had several conversations with them because we aren't taking the tour from USA, but are flying from NZ to join the group in Sri Lanka. I also had some problems with using my debit card for US...
Upscale journeys at an amazing value, delivered with the same warm, caring personal attention we've offered for 35 years. Discover your next adventure.
Upscale journeys at an amazing value, delivered with the same warm, caring personal attention we've offered for 35 years. Discover your next adventure.
