Very controllable, easy to use and much more flexible than my old storage heaters. Too soon to compare overall running costs but seems reasonably similar so far.
Lucy
Fischer
9 years ago
Good morning and thank you for leaving a review on Feefo!
We're happy to hear that you're impressed with your heater and that you're finding the flexibility of fully controllable heat is benefiting your home.
If you have any questions or queries in the future, please call us here in the office and we'll be happy to help.
They came when they said they were coming and were courteous and helpful explaining thermostat functions and settings
Lucy
Fischer
9 years ago
Good morning and thank you for taking the time to leave your feedback!
We hope your heaters are making a considerable difference to your home and we're glad to hear that your installation went smoothly and you were well looked after by our installers.
Should you ever have any questions or need any technical assistance in the future please contact us here in the office and we'll be happy to help.
Happy with on-site installation arrangements and performance (to date) of our new Fischer heaters (5 in total)
Not had heaters long enough to calculate their overall cost effectiveness.
...
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Lucy
Fischer
9 years ago
Good afternoon and thank you for taking the time to leave a review on Feefo!
We're happy to hear that you are impressed with the heaters and the installation and hope they made a noticeable difference to your home over the winter and for many years to come.
If you ever have any questions, queries or need any technical help in the future, please make contact with us here in the office and we'll be happy to help.
We have also launched into the energy market so you can now get your gas and electric from Fischer Energy! If you would like more information about our one fair tariff please call the team on 0800 103 2769.
The engineer who came and fitted my heating system was very friendly and extremely knowledgeable about the product he was supplying,he was very quick and efficient fitting the heating system as well
Lucy
Fischer
9 years ago
Good morning Mr Halfpenny and thank you for your review!
We're so happy to hear that your experience with us has been excellent and we're glad that your installation has gone well.
Should you ever need any assistance, or have any questions in the future, please call us here in the office and a member of our Customer Care Team will be happy to help you!
We have also launched into the energy market, so you can now get your gas and electricity from Fischer Energy. If you would like more information about our one fair tariff, please call the Fischer Energy Team on 0800 103 2769!
Good afternoon Ms Batchelor, thank you for taking the time to leave us a review here on Feefo!
We're so glad to hear that your experience with us has been excellent. We hope you'll be just as pleased by the performance of the heaters.
We've also recently launched into the energy market, so now you can get your gas and electricity from Fischer Energy! If you would like more information about our one fair tariff, you can call the Fischer Energy Team on 0800 103 2769.
The Team - Fischer Future Heat UK Ltd
Lucy
Fischer
9 years ago
Good afternoon Ms Batchelor, thank you for taking the time to leave us a review here on Feefo!
We're so glad to hear that your experience with us has been excellent. We hope you'll be just as pleased by the performance of the heaters.
We've also recently launched into the energy market, so now you can get your gas and electricity from Fischer Energy! If you would like more information about our one fair tariff, you can call the Fischer Energy Team on 0800 103 2769.
The 3 heaters we bought cost a lot, but work well.
Delivery and installation took too long a time.
We're confident that the installation of these heaters, combined with moving away from the night...
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Lucy
Fischer
9 years ago
Good morning and thank you for your feedback!
We're so happy that you're impressed with the heaters.
Typically, we have a standard lead time between purchase and installation which is noted on the order confirmation you will have received from us. This is due to order processing and the manufacturing of the heaters in our factory in Germany.
We trust that your heaters are working well and making a real difference to your home.
If you have any questions or queries, please do not hesitate to contact us here in the office.
Did you know we have also launched into the energy market so you can now get your gas and electricity from Fischer Energy. If you would like more information about our one fair tariff, please call the Fischer Energy Team on 0800 103 2769.
Although the heaters themselves are good, the fixings to the wall were less than satisfactory. As far as efficiency, it is too early to tell yet whether they are as good as sold..
Lucy
Fischer
9 years ago
Good afternoon and thank you for taking the time to leave us your feedback!
We're really pleased that you're happy with the heaters!
Our heaters are all fitted with brackets unless the customer has specified to have them installed on feet or castors. We are sorry to hear that you are not satisfied with the way the heaters were installed in your property, however, after checking your notes, we have had no contact from you prior to today in regards to this.
We encourage our customers to point out any problems with their installation on the day so that these issues may be rectified whilst the engineers are on site to address your concerns.
If you require any further assistance in the future, please do not hesitate to make contact with the office.
The Team - Fischer Future Heat UK Ltd
可信賴顧客
9 years ago
Well to the list of bad fixings I can add the fact that their customer service is appalling.
I will have to excuse myself from chasing Fischer on the phone, as they leave you with no customer service email address. I have been going through the hell of family courts having been denied access to my little son, but Fischer thinks that I should be chasing after them. So sorry to have other things going on.
To the fixings issue I would add that the technicians had to return to my property twice as they forgot to calibrate the controls and even fix one to the wall.
They also sloppily attached the towel rail so that the plaster is off the wall, plus they used the wrong-sized screw fixings so that should I wish to remove the remote controls from the wall, which I had to do with one, I will have to wrench them off thus destroying their twist and turn fixings, meaning that I will need new remotes.
I would advise anyone looking for electric heating to look elsewhere.....unless you don't have a life going on and wish to chase them up.
I didn't even get a follow up call or email to see if I was happy with the installation.
Very unimpressed all over.
The salesman was very informative right from the start. Installation was quick. The fire works beautifully
Lucy
Fischer
9 years ago
Good morning and thank you for taking the time to leave your feedback.
We always aim to provide excellent customer service and are glad to hear that you were well informed and taken care of from start to finish.
Our after-care is always ongoing so should you have any questions, queries or require any technical assistance in the future, please do not hesitate to call us.
We have also launched into the energy market so you can now get your gas and electricity from Fischer Energy. If you would like more information about our one fair tariff, you can contact the Fischer Energy Team on 0800 103 2769.
Thank you for choosing Fischer Future Heat for your home!
100% Efficient Electric Heating Solutions. With over 75 years of manufacturing experience, Fischer is the UK's leading supplier of electric radiators, boilers, electric water heating and air source heat pumps.
100% Efficient Electric Heating Solutions. With over 75 years of manufacturing experience, Fischer is the UK's leading supplier of electric radiators, boilers, electric water heating and air source heat pumps.