I had 2 radiators fitted in my conservatory - I was quoted and charged for fitting the correct electrics to allow the radiators to run. The electric circuit in my conservatory was blown and I had no...
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Lucy
Fischer
8 years ago
Good morning and thank you for taking the time to leave your feedback here on Feefo.
We're sorry to hear that your journey with us did not run as smoothly as our customers can typically expect, however as you will see from your order confirmation, no charge was made for the installation of additional power sockets and on the day of installation you and our installers agreed that the two existing double sockets would meet with your needs.
From reviewing the notes we hold for your account this matter was reported to us in August of last year and, after a visit from your own electrician, our team visited the property and rectified the issue.
We trust that, since your service call, you have been pleased with the performance and efficiency of your Fischer heaters and you have really noticed a real difference in the comfort levels of your conservatory.
Should you have any questions or queries in the future, please do not hesitate to contact us here in the office on 0116 242 5533 where our Customer Care Team will be happy to help you.
This is the third Fischer radiator we have had installed. They are brilliant - no more shivering in the conservatory and utility room.
The work was carried out very quickly and there was no mess to...
Overall service was very efficient, good choices of payment plans and straight forward purchasing process including ordering and fitting.
Adam
Fischer
8 years ago
Good Morning Mr Smith - thank you for your review on Feefo!
Its fantastic to know that you found the service and installation efficient and to your satisfaction, we always aim to please! We are glad you found the various payment options of interest. Thank you for choosing Fischer to heat your home.
We now have total control over the heating and keep us very warm also the cats love them as well.
The installation team were excellent professional and efficient explaining everything.
Well done...
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Lucy
Fischer
8 years ago
Good morning Andrew and thanks for taking the time to share your feedback!
We're delighted to hear that you've been well looked after from your initial contact with us through to your installation.
The cats certainly look impressed and it's great to know that our team carried out the work professionally, efficiently and with minimal disruption to yourself.
Should you have any questions in the future, our Customer Care Team are here to help so please do not hesitate to get in touch with us here in the office on 0116 242 5533.
Would highly recommend. Customer service was excellent and the fitting team professional.
Lucy
Fischer
8 years ago
Good morning Mr & Mrs Willis and thanks for your 5 star review!
It's great to know that you were impressed with the work our team carried out on the day of your installation and we hope that you've been pleased with the performance and efficiency of your new Fischer heaters over the winter months.
Should you have any queries in the future, our Customer Care Team will be happy to answer any questions you might have so please get in touch with us here in the office on 0116 242 5533.
Thank you for choosing Fischer for your home!
The Team - Fischer Future Heat UK Ltd.
交易日期： 27/07/2017
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MH
Mr H Homersham
Feefo 驗證
Gloucestershire
8 years ago
Mr H Homersham說了有關 Fischer:
Service was good and very neat. The thermostatic control of the radiators is so much better and more efficient than my previous electric radiator. I have found the product well suited to my office...
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Lucy
Fischer
8 years ago
Good morning Mr Homersham and thanks for your review!
We always aim to provide excellent customer service and we're so pleased to hear that your installation was carried out professionally and efficiently.
We hope that your new Fischer heaters have kept you cosy and comfortable over the winter months and we're confident that you will enjoy the benefits of having full control over the heat in your home for many years to come!
Thank you for choosing Fischer for your home.
The Team - Fischer Future Heat UK Ltd.
交易日期： 16/07/2017
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可信賴顧客
Feefo 驗證
8 years ago
Good initial contact - the system was clearly explained. Installation was done on the day and time quoted, installers were very good and left the area very clean and tidy. After sales was also very...
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Lucy
Fischer
8 years ago
Good morning and thank you for your 5 star review!
It's great to know that you've been well looked after every step of the way during your journey with us and we're pleased to hear that your installation was carried out quickly, neatly and professionally.
We're confident that you will notice the benefits of having full control over the heat in your home and that you will enjoy your new Fischer heaters for many years to come.
If you ever have any questions in future, our Customer Care Team are happy to help so please do not hesitate to get in touch with us here in the office on 0116 242 5533.
Thank you for choosing Fischer for your home!
The Team - Fischer Future Heat UK Ltd.
交易日期： 02/07/2017
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MM
Mr R Mitchell
Feefo 驗證
8 years ago
Mr R Mitchell說了有關 Fischer:
Simple to install, slimline units that keep you warm but on a timer.
Lucy
Fischer
8 years ago
Good morning Mr Mitchell and thank you for taking the time to share your feedback here on Feefo!
We're pleased to hear that your new Fischer heaters have been keeping you warm over winter months and we trust that you were happy with the work carried out on the day of your installation.
Should you have any questions in the future, please do not hesitate to contact us here in the office where our Customer Care Team will be happy to help you.
100% Efficient Electric Heating Solutions. With over 75 years of manufacturing experience, Fischer is the UK's leading supplier of electric radiators, boilers, electric water heating and air source heat pumps.
100% Efficient Electric Heating Solutions. With over 75 years of manufacturing experience, Fischer is the UK's leading supplier of electric radiators, boilers, electric water heating and air source heat pumps.
