Experience Oz 評論

Thank you for the lovely feedback! We’re so pleased to hear you found the website easy to use and received instant confirmation. We appreciate the recommendation and look forward to helping with your next adventure.

Thank you for taking the time to share your experience. We’re very sorry to hear about the delays and confusion at entry, as this is certainly not the experience we aim to provide. Your feedback regarding the voucher process and value compared to gate pricing has been noted and will be shared with our team. We appreciate you highlighting this and regret the inconvenience caused.

Sorry for the delay in our team coming back to you. I can see that our team have now been in touch regarding your request.

Thank you for sharing your feedback. We’re sorry to hear the pass felt tiring to use and that transport to Sea World wasn’t as convenient as expected. We appreciate your comments around pass duration and clearer travel guidance, as this is valuable feedback for our team. We’re pleased to hear you still found the parks good value overall and appreciate you taking the time to let us know.

We’re truly sorry for the frustration this caused. This is not the experience we aim to provide. Notes have been left from our agents on your order stating that after a conversation with the operator that you tickets were were ok to be used. I'm sorry if that was not the case when you arrived. If you were not able to attend your experience, please reach out to our team so we can assist.