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已評價
出色
服務
4.9
/5

5

4

3

2

1

67

7

1

0

0

75

過去一年 則評價

顯示全部1,925則評論
TC
Trusted Customer
7 years ago
交易日期: 02/01/2018
Trusted Customer說了有關 ExoticDirect:
Hassle free process!
Absolutely no hassle process from start to finish. Our vets sent through the claim form and a couple of weeks later I received the cheque in the post
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Hayley
ExoticDirect
7 years ago
Hi Joanne,

Thank you so much for taking the time to send your review. We are glad to hear the claims process was hassle free and that  you received swift settlement.

Have a really nice day.

The Exotic Direct Claims Team.
TC
Trusted Customer
7 years ago
交易日期: 30/12/2017
Trusted Customer說了有關 ExoticDirect:
Reward customer loyalty
I have been a loyal customer for 3 years and renewed each year and have another policy with you yet the price never goes down. I only renewed with you because you’re the only ones i could find who...

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Alison
ExoticDirect
7 years ago
Dear Zoe,

Thank you for your feedback.

We do incentivise clients with your policy type and I will email you directly.

Kind regards
Exotic Direct Team
TC
Trusted Customer
Chester
7 years ago
交易日期: 22/12/2017
Trusted Customer說了有關 ExoticDirect:
Such an easy experience. Correspondence to tell me when it will renew and how much and that's it. All done. Couldn't be more straight forward. Thank you
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Alison
ExoticDirect
7 years ago
Hi Rachel,

Thank you for your review, so pleased you found the experience easy and straight forward, it's very nice to hear!

Kind regards
Exotic Direct Team


TC
Trusted Customer
7 years ago
交易日期: 28/12/2017
Trusted Customer說了有關 ExoticDirect:
Excellent service
Excellent easy claims procedure, full payout for my little ferret after her operation. It's great to have a company who insure exotic pets. I'm so glad I got my ferret insured. Thank you Exotic...

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Hayley
ExoticDirect
7 years ago
Hi Deborah, Thank you so much for taking the time to send your review. Your comments are really important to us and we are glad we could help you following your ferret's operation. We hope recovery is swift.

Have a really nice day.

The Exotic Direct Claims Team.
TC
Trusted Customer
Basildon
7 years ago
交易日期: 02/01/2018
Trusted Customer說了有關 ExoticDirect:
Easy to renew, very reasonably priced, never had a problem. Both my Bearded Dragons insured with you.
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Alison
ExoticDirect
7 years ago
Hi Sara, Thanks so much for your feedback, really pleased your happy with your renewal & that both your Bearded Dragons are insured with us.
關於ExoticDirect
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
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關於ExoticDirect
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.