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已評價
出色
服務
4.8
/5

5

4

3

2

1

44

5

0

0

1

50

過去一年 則評價

顯^示全^部1,820^則評^論
MS
Miss Jasmine Sullivan
8 days ago
Miss Jasmine Sullivan說了有關 ExoticDirect:
It’s perfect that they automatically renews so you don’t have to worry
交易日期: 19/04/2024
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Jodie
ExoticDirect
6 days ago
Hi Jasmine,

Many thanks for the positive feedback on our website, our aim is to make things as simple as possible.

Kind regards
The Exotic Direct Team
已購買1 件產品
MR
Mrs Janet Robbins
Cheltenham
12 days ago
Mrs Janet Robbins說了有關 ExoticDirect:
Excellent service
I have used Exotics insurance for my ferrets for the past 7 or 8 years. I have a never had a claim refused. The maximum level for ferrets is quite low at £2000 especially as the majority of mine have...
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交易日期: 17/04/2024
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Jodie
ExoticDirect
6 days ago
Hi Janet,

Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service.

Kind Regards,
Exotic Direct Team
已購買1 件產品
可信賴顧客
12 days ago
Fabulous
Easy to talk to Jodie all about insurance for my African grey Whoopi
交易日期: 15/04/2024
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Jodie
ExoticDirect
6 days ago
Hi,

Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (:

Kind Regards,
Exotic Direct Team
已購買1 件產品
可信賴顧客
15 days ago
Great!
Really well informed and gave great advice as I’m a first time reptile owner
交易日期: 15/04/2024
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Sam
ExoticDirect
15 days ago
Hi,

Thanks for leaving us such positive feedback and we're really, really pleased to hear you found the service so helpful!

Kin regards,
The Exotic Direct Team
已購買1 件產品
MC
Miss Kelly Curtis
Swindon
19 days ago
Miss Kelly Curtis說了有關 ExoticDirect:
Great insurance company
Always 5 star service. Never had an issue with a claim. Have used these for nearly 4 years now.
交易日期: 11/04/2024
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Sam
ExoticDirect
19 days ago
Hi Kelly,

Thank you so much for the great feedback on your claims experience! We really appreciate your time leaving this review. (:

Kind regards
The Exotic Direct Team
已購買1 件產品
MW
Miss Kaye Williams
Wednesbury
26 days ago
Miss Kaye Williams說了有關 ExoticDirect:
We can concentrate on loving Charlie knowing he is covered so well
Easy to sort out excellent deal. Charlie is very important to us so it’s nice he is in safe hands with this policy. We can concentrate on loving him whilst we know he’s covered so well
交易日期: 03/04/2024
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Catherine
ExoticDirect
26 days ago
Hi Kaye,

Thanks for the great feedback on our cover, we spent a lot of time developing a policy to suit both the owner and pet!

Kind Regards
The Exotic Direct Team
已購買1 件產品
MR
Mr Andy Rann
Porton
1 month ago
Mr Andy Rann說了有關 ExoticDirect:
Hassle Free Renewal.
Hassle Free Renewal. I did not have to remember as ExoticDirect looked after that for me.
交易日期: 23/03/2024
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Jodie
ExoticDirect
1 month ago
Hi Andy,

Thanks for the great feedback on our service levels, we aim to please.

Kind Regards
The Exotic Direct Team
已購買1 件產品
MC
Mrs Kim Collinson
Guernsey
1 month ago
Mrs Kim Collinson說了有關 ExoticDirect:
Dealt with issue quickly and efficiently, very easy no fuss
交易日期: 20/03/2024
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Jodie
ExoticDirect
1 month ago
Hi Kim,

Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (:

Kind Regards,
The Exotic Direct Team
已購買1 件產品
可信賴顧客
1 month ago
Efficiently and sensitively dealt with the claim for fees spent when my hamster died
交易日期: 22/03/2024
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Catherine
ExoticDirect
1 month ago
Hi

Thanks for the great feedback on our claims service.

We aim to make claiming with us a better experience than with insurance providers and are pleased to hear its working. Many thanks.

Kind Regards
The Exotic Direct Team
已購買1 件產品
MD
Mrs Susan Dunford
Blackpool
1 month ago
Mrs Susan Dunford說了有關 ExoticDirect:
Renewing my insurance was so simple, I just get an email with my renewal amount on, such a brilliant service, anyone with exotic species needs to insure them through this company
交易日期: 12/03/2024
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Catherine
ExoticDirect
1 month ago
Hi Susan,

Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (:

Kind Regards
The Exotic Direct Team
已購買1 件產品
關^於ExoticDirect
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
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1-10 Summers Street, London, Greater London, EC1R 5BD, United Kingdom
為甚麼要#相信 Feefo 的評價?

關^於ExoticDirect

Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.