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已評價
出色
服務
4.8
/5

5

4

3

2

1

72

7

2

0

1

82

過去一年 則評價

顯示全部1,911則評論
MW
Mrs Debbie Wimshurst
Brighton
5 hours ago
交易日期: 29/05/2025
Mrs Debbie Wimshurst說了有關 ExoticDirect:
Really good insurance company
MK
Mrs Jane Kirk
4 days ago
交易日期: 24/06/2025
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Amy
ExoticDirect
1 day ago
Hello, Thanks for the five star feedback, it means a lot. Kind regards The Exotic Direct Team
可信賴顧客
1 month ago
交易日期: 07/05/2025
Great company
Friendly service Easy to deal with any issues.
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Amy
ExoticDirect
1 month ago
Hello, Thank you for leaving a review, the team at Exotic Direct are glad to hear you’ve been pleased with the service. Kind regards The Exotic Direct Team
MD
Mrs Zaynab Khan-Dyer
Blackburn
23 days ago
交易日期: 04/06/2025
Mrs Zaynab Khan-Dyer說了有關 ExoticDirect:
So simple
Easy and straight forward. All renewal documents emailed to me, quickly scanned for policy number check and payment schedule. Moved to the folder holding all documents for my pet
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Catherine
ExoticDirect
22 days ago
Hello, Thank you for leaving a review, the team at Exotic Direct are glad to hear you’ve been pleased with the service. Kind regards The Exotic Direct Team
MD
Miss Ingrid Dickinson
Leeds
28 days ago
交易日期: 03/06/2025
Miss Ingrid Dickinson說了有關 ExoticDirect:
Fairly easy to sort out my enquiry out helpfull
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Amy
ExoticDirect
27 days ago
Hello, Thanks for taking the time to leave feedback, it's much appreciated. Kind regards The Exotic Direct Team
MP
Ms Gillian Prime
Stockport
1 month ago
交易日期: 24/05/2025
Ms Gillian Prime說了有關 ExoticDirect:
Brilliant pet insurance company
Claims are processed quickly and efficiently, with helpful updates along the way. All of the staff who deal with your calls are so helpful and always friendly. This company has been a godsend to me...

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Amy
ExoticDirect
1 month ago
Hello, Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team and claims department will be so happy to hear this. Kind regards The Exotic Direct Team
可信賴顧客
1 month ago
交易日期: 03/05/2025
top of the tree insurer for me .
first time iv ever used a claim with a pet insurer and im amazed how fast the process was from start to end and good call staff always helpfull . many thanks for everthing .
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Amy
ExoticDirect
1 month ago
Hello, We aim to make claiming with us a better experience than with insurance providers and are so pleased to hear its working. Many thanks. Kind regards The Exotic Direct Team
MW
Mrs Michelle Smith-Whelan
Northampton
1 month ago
交易日期: 13/05/2025
Mrs Michelle Smith-Whelan說了有關 ExoticDirect:
Have received good service, and always been kept in the loop
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Amy
ExoticDirect
1 month ago
Hello, Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service. Kind regards The Exotic Direct Team
可信賴顧客
1 month ago
交易日期: 07/05/2025
Great service
The service is great with exotic direct. They send through all information by your preferred preference, and the information given is easy to understand. They were also very helpful when I had a...

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Amy
ExoticDirect
1 month ago
Hello , Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (:Kind regards The Exotic Direct Team
MS
Mrs Lesley Smithers
Orpington
1 month ago
交易日期: 13/05/2025
Mrs Lesley Smithers說了有關 ExoticDirect:
Great company
Always really helpful and compassionate understanding. Specially when we lost our dragon recently. We have our budgie with you so feel assured and happy with the service thank you x
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Amy
ExoticDirect
1 month ago
Hello, Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team will be happy to hear this! Kind regards The Exotic Direct Team
關於ExoticDirect
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
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1-10 Summers Street, London, Greater London, EC1R 5BD, United Kingdom
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關於ExoticDirect
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.