Seemed to provide more generous cover levels with less restrictive stipulations compared to competitors, if my reading of the policy documents is correct!!
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可信賴顧客
Feefo 驗證
3 years ago
The insurance was purchased by the bride, everything had the brides name on it, yet all communications are addressed to the groom. It feels insulting. You're addressing the groom in the brides email.
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可信賴顧客
Feefo 驗證
3 years ago
Quick and simple to buy online
Provides what I want and was quick, simple and fuss-free to buy. Proof in the pudding will be if I need to make a claim - which hopefully won't be the case.
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MS
Mr Michael Smith
Feefo 驗證
3 years ago
Mr Michael Smith說了有關 Dreamsaver Wedding Insurance:
Be careful what you pay for
If I could put 0 stars I would. I bought a policy ticking the relevant extras I required and paid the fee. The next day I get a call saying that what I selected hadn’t pulled through and that I owed...
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Marketing Assistant
Dreamsaver Wedding Insurance
3 years ago
Hello,
We're sorry to hear you feel you received a negative experience on this occasion. We have investigated this with our customer service team.
The error was caused by an unfortunate IT issue beyond our control. Once we identified the issue and understood what had caused it, we swiftly undertook a process of contacting all affected customers, of which you were one. While we did manage to successfully call you, it seems that you ended the call before we were able to offer redress. You confirmed you wanted to cancel the policy this morning, which we have done as per your request.
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MS
Miss Jennifer Sing
Feefo 驗證
3 years ago
Miss Jennifer Sing說了有關 Dreamsaver Wedding Insurance:
Covid insurance and competitively priced
Competitively priced for wedding insurance and had covid insurance available. Webaite isn't very user friendly to complete the application, had to do it a few times.
0
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可信賴顧客
Feefo 驗證
3 years ago
Easy process
Quick and easy process to follow to purchase insurance
0
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可信賴顧客
Feefo 驗證
3 years ago
Very quick
Great service
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可信賴顧客
Feefo 驗證
3 years ago
the website kept crashing and was really not user friendly
Marketing Assistant
Dreamsaver Wedding Insurance
3 years ago
Hello,
Thank you very much for your feedback, we are sorry to hear about your experience.
Could you let us know which parts of the website you were having issues with (any screenshots if you have them would be useful) by sending an email to enquiries@voyagerins.com and we will try and sort it out.
Thanks
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MS
Mr Ben Skeet
Feefo 驗證
3 years ago
Mr Ben Skeet說了有關 Dreamsaver Wedding Insurance:
Very easy to go through
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MW
Mr Colin Wallace
Feefo 驗證
3 years ago
Mr Colin Wallace說了有關 Dreamsaver Wedding Insurance:
Excellent Service from a very knowledgeable person. First Class Service
First Class Service from an excellent company who appear to have put in a lot of effort with there staff.
Dreamsaver Wedding Insurance, for peace of mind leading up to and during your special day. Get a fast online quote and protect your wedding or civil ceremony today.
Dreamsaver Wedding Insurance, for peace of mind leading up to and during your special day. Get a fast online quote and protect your wedding or civil ceremony today.