As I have not had to make a claim, I cannot say how good the service is
They were very helpful when I had to make a change to the policy
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MT
Mr Adam Tilley
Feefo 驗證
3 years ago
Mr Adam Tilley說了有關 Dreamsaver Wedding Insurance:
Great price etc, but no matter how many times I’ve tried to resend I still don’t have my email of purchase.
Marketing Assistant
Dreamsaver Wedding Insurance
3 years ago
Thank you for your feedback.
We are sorry to hear you have not received your documents. We have resent these documents to the email address on the policy, so please check your junk or spam folders just in case the documents have gone in there. If you still have not received them, please contact us by calling 01483 806 662 or if you would like us to call you, send an email to enquiries@voyagerins.com.
Thanks
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可信賴顧客
Feefo 驗證
3 years ago
So far so good.Everything so far gas gone to plan.
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可信賴顧客
Feefo 驗證
3 years ago
Delay in documentation.
All good apart from a delay in receiving our policy documents which I had to chase.
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MP
Mr Conal Presho
Feefo 驗證
3 years ago
Mr Conal Presho說了有關 Dreamsaver Wedding Insurance:
Simple and quick
Very straightforward
Marketing Assistant
Dreamsaver Wedding Insurance
3 years ago
Thank you very much for your feedback. We're glad that you were happy with the overall service.
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可信賴顧客
Feefo 驗證
3 years ago
Good efficient service and COVID cover
Marketing Assistant
Dreamsaver Wedding Insurance
3 years ago
Thank you very much for our feedback. We're glad that you were happy with the overall service.
Spoke to 3 staff to start my insurance. Took 3 attempts for my date of birth to be changed to the accurate number. 3rd member of staff was good at his job and was a gent so scored 2 stars because of...
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Marketing Assistant
Dreamsaver Wedding Insurance
3 years ago
Hi
Thank you very much for the feedback.
We're sorry to hear you received a negative experience on this occasion. Please accept our apologies for not getting this corrected first time around and the inconvenience caused having to contact us to get this resolved. We will look into the processes around this to try and ensure it doesn’t happen again.
Thanks
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可信賴顧客
Feefo 驗證
3 years ago
Sexist company
Very easy to use, however the policy and communication from dreamsaver addresses only my male partner and not myself, a woman, who actually purchased the policy and who’s contact details Dreamsaver...
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Marketing Assistant
Dreamsaver Wedding Insurance
3 years ago
Hi
Thank you very much for your feedback. We're sorry to hear you feel you received a negative experience on this occasion. Unfortunately, our system automatically puts the older individual first, in this instance your fiancé. We are working to resolve this issue, however we can change it manually, which we have done and resent you your documents.
Thanks
Dreamsaver Wedding Insurance, for peace of mind leading up to and during your special day. Get a fast online quote and protect your wedding or civil ceremony today.
Dreamsaver Wedding Insurance, for peace of mind leading up to and during your special day. Get a fast online quote and protect your wedding or civil ceremony today.