However, the delivery driver left all the coal at the front of the house and not by the back gate as requested. As my husband is over 80 and has a hear condition we were not impressed by this.
I'm getting a bit fed up with the constant marketing communications I receive. I tick boxes to opt out of communications, but that doesn't stop C2U sales people phoning up. The reason you have my...
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Coals2U
Coals2U
11 years ago
Thanks for your feedback. We try our best to keep in touch with customers throughout the year, as we know that when you’re busy, ordering fuel can be easily forgotten. We’re sorry to hear that you’re unhappy with the frequency of our marketing communications, and I will ask that you are not contacted from now on. Hope to see you again soon.
Warm Regards
Rebekah
I've ordered coal from them several times and the delivery time was far too long and I didn't get any update regarding the delay so was a bit let down this time. The products themselves were fine,...
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Coals2U
Coals2U
11 years ago
We’re really pleased that you’re happy with your products, but sorry to hear that our service has not met your expectations. We’re constantly working to improve our delivery service, and I will pass on your feedback to our delivery team. Thank you for taking the time to leave your feedback, and we hope to see you again soon.
Warm Regards
Rebekah
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
