Hi Valerie, we are so pleased. Thank you for taking the time to leave your feedback. Team CHU
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Irene
Feefo 驗證
Perth WA
4 years ago
Irene說了有關 CHU Underwriting Agencies:
Good service and attention to detail but no contact phone numbers!
Hello - we have two ongoing policies with CHU for landlord insurance.
Renewal notices came in heaps of time to allow me to compare policies with other insurance companies, check what was being...
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MA
Mark
Feefo 驗證
4 years ago
Mark說了有關 CHU Underwriting Agencies:
Easy process
Rachelle
CHU Underwriting Agencies
4 years ago
Great to hear Mark - thank you for giving this feedback.
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Craig
Feefo 驗證
4 years ago
Craig說了有關 CHU Underwriting Agencies:
All good
speedy response to enquiry. Smooth online experience. Easy to navigate.
Rachelle
CHU Underwriting Agencies
4 years ago
Hi Craig, Thank you for taking the time to leave your feedback. We are so pleased that you had a positive experience with both our customer service team and our website. We will pass on this feedback to the teams.
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Peter
Feefo 驗證
4 years ago
Peter說了有關 CHU Underwriting Agencies:
Always efficient with notification and processing of Policy renewal
Rachelle
CHU Underwriting Agencies
4 years ago
Hi Peter, We are glad that your renewal experience was a positive one. CHU
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THE SECRETARY - SP 69734
Feefo 驗證
4 years ago
THE SECRETARY - SP 69734說了有關 CHU Underwriting Agencies:
Some what concerned as a customer for over 10 years that I did not get a reminder notice. Service was quick when I realised and requested it.
Vicki
CHU Underwriting Agencies
4 years ago
Hi Conny
I've checked the policy and can see renewal terms were sent 23/10/2021, 27/11/2021 & 10/01/2022. Not sure why you didn't receive the 27/11/2021 copy which would have been the reminder.
Regards
Vicki
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MA
Mark
Feefo 驗證
4 years ago
Mark說了有關 CHU Underwriting Agencies:
All the documentation was correct..
Rachelle
CHU Underwriting Agencies
4 years ago
Good news.
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Roger
Feefo 驗證
Fremantle
4 years ago
Roger說了有關 CHU Underwriting Agencies:
Excellent
Good response, professional, helpful, very goof service, well explained,, very friendly
Rachelle
CHU Underwriting Agencies
4 years ago
Hi Roger, We are so pleased that you had a positive experience and thank you for taking the time to leave your feedback. CHU
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可信賴顧客
Feefo 驗證
4 years ago
Very good service
Very helpeful and answered all my questions
Rachelle
CHU Underwriting Agencies
4 years ago
We are thrilled to receive this feedback - thank you for taking the time to leave it.
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THE OWNERS OF SP 37472
Feefo 驗證
4 years ago
THE OWNERS OF SP 37472說了有關 CHU Underwriting Agencies:
To be honest, I have never found CHU terribly helpful....
Vicki
CHU Underwriting Agencies
4 years ago
Hi Fiona
Thank you for the feedback even though it's disappointing to read as customer service is important to CHU. To help assist with training and improvement opportunities are you able to me more specific in relation to how we have failed.
Regards
Vicki
