Body Corporate for 21 Apollo Community Title Scheme 44467
Feefo 驗證
4 years ago
Body Corporate for 21 Apollo Community Title Scheme 44467說了有關 CHU Underwriting Agencies:
We have to chase you guys every year to renew and you never offer a discount for loyalty. Even though we have renewed for a few years - you had my email address wrong ( spelling mistake) and never...
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Vicki
CHU Underwriting Agencies
4 years ago
Hi
CHU does not offer a years of insurance discount nor any of a similar nature.
Apologies regarding the incorrect email address and that we didn't contact you directly to rectify.
I will email you separately to ensure we have captured your contact number correctly.
Regards
Vicki
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可信賴顧客
Feefo 驗證
4 years ago
Seamless renewal
Rachelle
CHU Underwriting Agencies
4 years ago
We are glad that your renewal experience was a positive one. We greatly appreciate you leaving your feedback.
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RA
Ray
Feefo 驗證
4 years ago
Ray說了有關 CHU Underwriting Agencies:
Rates were fair when compared with other quotes and would recommend CHU to others.
Rachelle
CHU Underwriting Agencies
4 years ago
Hi Ray, We appreciate you taking the time to share your feedback with us and the community. Team CHU
Terrible. A simple small claim took longer than huge claims I handled in the construction industry.
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KT
K G TE
Feefo 驗證
4 years ago
K G TE說了有關 CHU Underwriting Agencies:
Quick. efficient and easy to use service.
Rachelle
CHU Underwriting Agencies
4 years ago
We are so glad you have had a positive experience with CHU
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可信賴顧客
Feefo 驗證
4 years ago
Self-service!
They sent an email advising it was time to renew the policy. Even though the price of the premium had increased, I simply selected ‘renew’.
I actually think I did most of the work!!
Thank you
Vicki
CHU Underwriting Agencies
4 years ago
Hi
We are always looking at how we can simplify or improve processes. Are you able to specify what we could have done differently.
Regards
Vicki
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SI
STRATA CORPORATION NO 13799 INC
Feefo 驗證
4 years ago
STRATA CORPORATION NO 13799 INC說了有關 CHU Underwriting Agencies:
All i received was emails with renewal
Vicki
CHU Underwriting Agencies
4 years ago
Hi Jeff
Are you referring to the renewal invitation itself? Would you mind providing your feedback as what you would have preferred to receive, see or experience.
Regards
Vicki
SI
STRATA CORPORATION NO 13799 INC
4 years ago
It is only for the renewal as i have no other worries at the present time
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可信賴顧客
Feefo 驗證
4 years ago
surely 6 words constitutes a few words!
Be more polite, courteous & informative.
Vicki
CHU Underwriting Agencies
4 years ago
Hi
Thank you for your feedback and apologies for the delay in replying. May I ask is it in relation to a phone conversation or email? It would be much appreciated if you are able to be more specific as we are always looking at ways to make improvements. Especially if training related.
Regards
Vicki
可信賴顧客
4 years ago
Dear Ms Vicki
In essence my remarks stem from the fact that the email notice for renewing my policy and payment arrived on the due date for payment. Highly unsatisfactory nay irritating and annoying. Please don't feel the need to reply. To quote the words in the green box below "I'm done!"
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TR
Tracey
Feefo 驗證
4 years ago
Tracey說了有關 CHU Underwriting Agencies:
Very easy to deal with.
Rachelle
CHU Underwriting Agencies
4 years ago
Thank you for your feedback Tracey.
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KF
KEVIN AND KIM FRASER
Feefo 驗證
4 years ago
KEVIN AND KIM FRASER說了有關 CHU Underwriting Agencies:
Easy to manage the account and good cover
Rachelle
CHU Underwriting Agencies
4 years ago
Hi Kevin and Kim, Thank you for your positive feedback. We appreciate you taking the time to share your feedback with us and the community. Team CHU
