My purchase arrived promptly and well packaged. I had an issue with one of the items I bought but it was sorted out quickly and efficiently and a replacement sent out. Great customer service!
I required assistance with an online order and the two ladies that I spoke with on the telephone (Lizzie and one other) were incredibly helpful.
Excellent customer service.
交易日期: 22/08/2025
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Feefo 驗證
8 months ago
Easy to order sent confirmation and was told when being dispatched.
Arrived when said ..well packed 👍
Hi,
We`re sorry to hear that there was an issue with your recent purchase, we were unaware of this as we had not heard from you either by email or phone.
If you would like to contact us regarding this please email us at customerservices@charmed-interiors.co.uk
產品評價
交易日期: 23/08/2025
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Feefo 驗證
9 months ago
Where are my towels.
Jason Sutton
Charmed Interiors
9 months ago
Hi, we were not aware that you had experienced an issue with your delivery as we had not received a email or phone call from you, as the order was placed after 2pm on the Thursday, your order was processed and despatched on the Friday, as it was the Bank Holiday weekend any delivery would have been delayed, the address was a 2 day delivery due to the location, we can see that the parcel was delivered on the 27th August.
If customers experience a delay in receiving there parcel we are always happy to assist either by phone or email.
Ordered and delivered in just over 24 hours - excellent!
Please tell debenhams how to process and deliver as a previous duvet set ordered from them took nearly 3 weeks to arrive.
We are a family-run home furnishings and gift shop, specialising in beautiful bedding, soft furnishings and readymade curtains. As well as our online store we have a shop in the centre of Spalding, Lincolnshire.
We are a family-run home furnishings and gift shop, specialising in beautiful bedding, soft furnishings and readymade curtains. As well as our online store we have a shop in the centre of Spalding, Lincolnshire.