Hello,
Thank you for taking the time to leave your feedback. I’m very sorry to hear that you didn’t receive the card you ordered, this certainly isn’t the experience we want for our customers.
We can see that you’ve already been in contact with our Customer Services team, and we’re glad you reached out so we could look into this for you. Please be assured that your comments have been shared with the relevant team so we can help prevent similar issues in future.
Kind Regards,
Kristine
產品評價
Kristine
cardfactory
7 months ago
I am truly sorry to hear about the experience you've had. I understand your disappointment, and I regret that we did not meet your expectations.
交易日期: 09/03/2026
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SS
Sue Sullivan
Feefo 驗證
7 months ago
Kristine
cardfactory
7 months ago
Hello,
Thank you for taking the time to share your positive experience. We appreciate your feedback.
Kind regards,
Kristine
cardfactory
產品評價
Kristine
cardfactory
7 months ago
Thank you for your lovely review. We are so pleased to hear that you are happy with your card.
交易日期: 09/03/2026
0
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可信賴顧客
Feefo 驗證
7 months ago
Kristine
cardfactory
7 months ago
Hello,
Thank you for your wonderful feedback! We are so pleased to hear that you had a positive experience.
Kind regards,
Kristine
cardfactory
產品評價
Kristine
cardfactory
7 months ago
We're so pleased to hear you had a positive experience! Thank you for sharing your feedback.
Kristine
cardfactory
7 months ago
Thank you for your wonderful feedback! We are so pleased to hear you enjoyed the Personalised Birthday Card - Perfume Bottle, Daughter.
One balloon deflated day of purchase very disappointing with poor quality.
Kristine
cardfactory
7 months ago
Hello,
I'm truly sorry to hear about your experience. I understand your disappointment, one of our advisors will reach out toyou vai email to discuss this further with you.
Kind regards,
Kristine
cardfactory
產品評價
Kristine
cardfactory
7 months ago
I am truly sorry to hear about your experience. I understand your disappointment, and I want to assure you that I take your feedback seriously.
Very good and quick delivery . The card is very good quality.
Kristine
cardfactory
7 months ago
Hello,
Thank you for your positive feedback! We are delighted to hear that you are pleased with our service and the quality of the card.
Kind regards,
Kristine
cardfactory
產品評價
Kristine
cardfactory
7 months ago
We are so pleased to hear you had a positive experience!
I got my order exactly as I had asked 😌. The site is so easy to navigate through 👍👍,and there's loads to choose from 😊. My order arrived in perfect time and condition 😊👍👌. This is why I use...
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Kristine
cardfactory
7 months ago
Hello,
Thank you so much for your wonderful review! 😊
We’re delighted to hear that your order arrived exactly as you wanted and in perfect condition. It’s great to know you find our website easy to navigate and enjoy the range of products we offer.
Your continued support truly means a lot to us.
We look forward to helping you again soon!
Kristine
cardfactory
Excellent… I was very happy with my items received them when I should have I will definitely be ordering from card factory again
Kara
cardfactory
7 months ago
Hello,
That's fantastic to hear, and thank you for your positive feedback! We're so pleased you're happy with your order and we look forward to welcoming you back to cardfactory.
Kind regards,
Kara
cardfactory
產品評價
Kara
cardfactory
7 months ago
Hello,
We are delighted to hear you had such a positive experience!
Kind regards,
Kara
cardfactory
Kara
cardfactory
7 months ago
Hello,
Thank you for your lovely feedback! We are so pleased to hear you had a positive experience.
Kind regards,
Kara
cardfactory
The cards were good and the service was excellent. I ordered my cards on a Sunday and received my parcel on the following Wednesday
Kara
cardfactory
7 months ago
Hello Elizabeth,
That's fantastic to hear, and thank you for taking the time to share your positive experience. We're so pleased that you were happy with the cards and the service you received.
Kind regards,
Kara
cardfactory
產品評價
Kara
cardfactory
7 months ago
Hello Elizabeth,
Thank you for your lovely review. We appreciate your feedback.
Kind regards,
Kara
cardfactory
Kara
cardfactory
7 months ago
Hello Elizabeth,
We're so pleased to hear you had a positive experience! Thank you for sharing your feedback.
Kind regards,
Kara
cardfactory
I was very happy with everything except the balloons they did arrive inflated but only 1 had remained inflated 2 days after box being opened, very disappointing, so for my mums 80th only 1 strong...
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Kara
cardfactory
7 months ago
Hello Sue Green,
I am truly sorry to hear about your experience with the balloons. I understand how disappointing that must have been, especially for such a special occasion.
Kind regards,
Kara
cardfactory
產品評價
Kara
cardfactory
7 months ago
Hello Sue Green,
I am very sorry to hear about your experience. I understand your disappointment, and I regret that the product did not meet your expectations.
Kind regards,
Kara
cardfactory
Kara
cardfactory
7 months ago
Hello Sue Green,
I am very sorry to hear about your experience. I understand your disappointment.
Kind regards,
Kara
cardfactory
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets