I was happy with the result of the card, however I did find the website a little clunky to use, especially when writing and editing text. There could of been more space to write in both sides of the...
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Kristine
cardfactory
7 months ago
Hello,
Thank you for your feedback!
We’re really pleased to hear that you loved the finished card.
We’re sorry to learn that the website felt a little clunky while editing your text. We know how important it is for the process to feel smooth and intuitive, so your comments about spacing and ease of editing are really helpful. I’ve passed this on to our digital team so we can look at improving the experience for future orders.
If you ever need a hand or have ideas that could make things easier, we’re always here to help.
Thanks again for choosing us, and we’re glad you’re happy with your card!
Best wishes,
Kristine.
產品評價
Kristine
cardfactory
7 months ago
Thank you for taking the time to share your positive experience. We appreciate your feedback.
交易日期: 09/03/2026
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Feefo 驗證
7 months ago
Good service the monkey was lovely well made excellent price
Thank you
Kristine
cardfactory
7 months ago
Hello,
Thank you for your kind words! We are delighted to hear you had a positive experience.
Kind regards,
Kristine
cardfactory
產品評價
Kristine
cardfactory
7 months ago
We are thrilled to hear you had such a great experience with the Large Monkey Soft Toy. Your feedback is greatly appreciated.
Easy to use website.
Smooth transaction and staff was helpful and polite when collecting my order.
Kristine
cardfactory
7 months ago
Hello,
Thank you for sharing your positive experience. We're delighted to hear that you found our website easy to use, and that you had a smooth transaction. It's great to know that you found our staff helpful and polite.
Kind regards,
Kristine
cardfactory
產品評價
Kristine
cardfactory
7 months ago
We are delighted to hear you had such a positive experience! Thank you for sharing your feedback.
交易日期: 04/03/2026
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可信賴顧客
Feefo 驗證
7 months ago
Kristine
cardfactory
7 months ago
Hello,
Thank you for your fantastic review! We are so pleased to hear about your positive experience.
Kind regards,
Kristine
cardfactory
產品評價
Kristine
cardfactory
7 months ago
Thank you for your lovely review! We are so glad to hear you enjoyed the Photo Mother's Day Card - Especially For You.
The cushion was sooo lovely, way above my expectations for the price. Really pleased & super fast delivery!
Good quality too
Kristine
cardfactory
7 months ago
Hello,
We are delighted to hear you're pleased with your purchase and the delivery. Thank you for taking the time to share your positive experience.
Kind regards,
Kristine
cardfactory
產品評價
Kristine
cardfactory
7 months ago
That's fantastic to hear! I am really pleased that you are happy with the quality and delivery of your cushion.
One of the 3 helium balloons arrived deflated in the box. It was the 21st balloon which was the most important.
Kristine
cardfactory
7 months ago
Hello,
I am very sorry to hear about the issue with the balloon. I understand how disappointing that must have been, especially as it was the 21st balloon. I sincerely regret that this happened. We will look into this and reach out to you via email.
Kind regards,
Kristine
cardfactory
產品評價
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Kristine
cardfactory
7 months ago
I am truly sorry to learn about the condition of the balloon, and I understand your disappointment, particularly as it was for such a significant event.
交易日期: 08/03/2026
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Denise Smith
Feefo 驗證
GBR
7 months ago
Denise Smith說了有關 cardfactory:
The internet on your website kept crashing and when the order did finally went through it didn't save all my order and the balloon I wanted to be blown up was not never had any problems before x
Kristine
cardfactory
7 months ago
Hello,
I am truly sorry to hear about the difficulties you experienced with our website and your order. I understand how frustrating it must have been when the internet kept crashing and the order wasn't saved. I regret that the balloon wasn't as expected, especially since you haven't encountered these issues before. We will contact you via email to discuss this matter further with you.
Kind regards,
Kristine
cardfactory
產品評價
Kristine
cardfactory
7 months ago
Thank you for your fantastic review! We are so glad to hear you are pleased with the cushion.
The newspaper card had the date half off the top of the card.
The 2 yr old’s card the writing inside the card wasn’t played out like other cards I’ve ordered.
Took a week for the cards to arrive.
Kristine
cardfactory
7 months ago
Hello,
I am sorry to hear about your experience. I understand your disappointment, and I appreciate you bringing this to our attention. I hope we can improve your experience in the future. One of our advisors will reach out via email to discuss this with you.
Kind regards,
Kristine
cardfactory
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets