Hello,
We are so pleased to hear that you had a positive experience. We appreciate you taking the time to share your feedback.
Kind regards,
Kara
cardfactory
Hello,
I am very sorry to hear about your experience. I understand how frustrating this must be, and I regret that your order has not arrived.
Kind regards,
Kara
cardfactory
產品評價
Kara
cardfactory
8 months ago
Hello,
I am very sorry to hear that your order has not arrived. I understand how frustrating this can be, and I want to assure you that I am concerned about your experience.
Kind regards,
Kara
cardfactory
交易日期: 02/02/2026
0
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SS
Sharon Stayne
Feefo 驗證
8 months ago
Kara
cardfactory
8 months ago
Hello Sharon,
Thank you for your positive feedback. We appreciate you taking the time to share your experience.
Kind regards,
Kara
cardfactory
I would definitely recommend 100% your company 100% very prompt delivery and alot of choice to choose from and good quality products
Kara
cardfactory
8 months ago
Hello Daphne,
We are delighted to hear you had a positive experience and appreciate you taking the time to share your feedback.
Kind regards,
Kara
cardfactory
產品評價
Kara
cardfactory
8 months ago
Hello Daphne,
That's wonderful to hear! I am so pleased that your daughter-in-law loved the Personalised Hugs Bear 50th Birthday Card.
Kind regards,
Kara
cardfactory
I placed an order the delivery date was in time of what I needed. It didn't arrive until after tge event.
Total waste of money. I tired to contact to chase my order to be fobbed off.
Kara
cardfactory
8 months ago
Hello Tina,
I am very sorry to hear about the issues you encountered with your order and the subsequent difficulties in contacting us. I understand your disappointment, and I sincerely regret that your order arrived after the event. I can see that my colleague advised regarding the delivery timeframe for 2nd class untracked, I once again I am sorry that you were disappointed by this.
Kind regards,
Kara
cardfactory
產品評價
Kara
cardfactory
8 months ago
Hello Tina,
Thank you for taking the time to share your feedback. We are pleased to hear that you liked the card.
Kind regards,
Kara
cardfactory
Order never arrived, I spent nearly 2 hours picking and personalisation cards for my grandson to leave for his life, and they can't reorder without doing it all again. Gave a refund.
Kara
cardfactory
8 months ago
Hello Gail ,
I am very sorry to hear about your experience. I understand how frustrating it must be when an order doesn't arrive as expected, especially when it involves personalised items. I sincerely regret that the process of reordering the cards is inconvenient.
Kind regards,
Kara
cardfactory
交易日期: 02/02/2026
0
分享
可信賴顧客
Feefo 驗證
8 months ago
I was disappointed that the card came in just an envelope so that when it was posted through my letterbox it got bent. At least put ‘DO NOT BEND’ on the envelope. Or better still, put it in a more...
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Kara
cardfactory
8 months ago
Hello,
I understand your disappointment regarding the condition of the card upon delivery. I appreciate you taking the time to share your experience. I hope we can improve your experience in the future.
Kind regards,
Kara
cardfactory
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets