Easy to order. Quick delivery. Beautiful pearlescent mug towards grand daughter’s 13th birthday. Great personalised greetings card. She loved them
Taya
cardfactory
8 months ago
Hello,
That's fantastic! We are so pleased to hear that your granddaughter loved her gifts, and that you found the ordering and delivery process easy.
Kind regards,
Taya
cardfactory
產品評價
交易日期: 03/02/2026
0
分享
可信賴顧客
Feefo 驗證
8 months ago
Taya
cardfactory
8 months ago
Hello,
Your feedback is greatly appreciated. We are so pleased that you are happy with the service.
Kind regards,
Taya
cardfactory
Ordered a valentines card well in advance that has not been delivered, despite being out for dispatch 7 days before
Kristine
cardfactory
8 months ago
Hello,
I'm really sorry to hear about the trouble you experienced with your recent order. I completely understand how disappointing it is when a delivery doesn’t arrive as expected—especially when it’s something as meaningful as a Valentine’s card. I truly regret any frustration this may have caused you.
I can see you’ve already been in touch with our customer service team, and I’m glad to know this has now been resolved for you.
Kind regards,
Kristine
Card Factory
產品評價
Kristine
cardfactory
8 months ago
I am truly sorry to hear about your experience. I understand your disappointment, and I regret that we did not meet your expectations.
交易日期: 06/02/2026
0
分享
可信賴顧客
Feefo 驗證
8 months ago
My friend loved the card and balloon.
Taya
cardfactory
8 months ago
Hello,
That's wonderful to hear! I'm so pleased your friend loved the card and balloon.
Kind regards,
Taya
cardfactory
Absolutely disguising. These ballons have never reached the person they were bought for . There is only one Freeman Hospital in Newcastle!!!!! Will never purchase from you ever again
Kara
cardfactory
8 months ago
Hello Bobby,
I am very sorry to hear about your disappointing experience. I understand your frustration, and I am truly sorry that we have let you down. I am happy to see that a full refund was provided on this occasion.
Kind regards,
Kara
cardfactory
BB
Bobby Bainbridge
8 months ago
So that is it just a refund . My little grandson turned 8 and is waiting for a heart transplant and thats all you can say
產品評價
Kara
cardfactory
8 months ago
Hello Bobby,
I understand how frustrating this must be.
Kind regards,
Kara
cardfactory
BB
Bobby Bainbridge
8 months ago
Thats all you can say a full refund . My grandson turned 8 on Monday and is in hospital waiting for a heart transplant and you tell me a full refund
All 5 personalised cards arrived as described and quickly. Excellent quality. Only issue is on the website you can not copy and paste text in. You have to type in messages. Also it does not save and...
閱讀更多
Kara
cardfactory
8 months ago
Hello,
Thank you for your feedback. We appreciate you taking the time to share your positive experience. We are glad to hear that you were happy with the quality and delivery of your cards.
Kind regards,
Kara
cardfactory
Just opened my order to find a missing balloon which was the main part of my suprise, highly frustrated.
Kara
cardfactory
8 months ago
Hello Logan Thomson,
I am very sorry to hear about the missing balloon and understand your frustration. I can see that our team are assisting you.
Kind regards,
Kara
cardfactory
產品評價
Kara
cardfactory
8 months ago
Hello Logan Thomson,
I am very sorry to hear that your order did not arrive. I understand how disappointing this must be.
Kind regards,
Kara
cardfactory
交易日期: 01/02/2026
0
分享
可信賴顧客
Feefo 驗證
8 months ago
Excellent quality card and a quick delivery
Kara
cardfactory
8 months ago
Hello,
We are delighted to hear you had a positive experience.
Kind regards,
Kara
cardfactory
產品評價
Kara
cardfactory
8 months ago
Hello,
We're delighted to hear you had a positive experience!
Kind regards,
Kara
cardfactory
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets