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JO
John
Feefo 驗證
GBR
16 days ago
John說了有關 Bluecrest Wellness:
Some of the results are confusing - it appears I have eight Red results - I can only count 7 AND one of those is the Ferritin score which is in their twice (!) so actually I have 6 red results. I...
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Rob
Bluecrest Wellness
16 days ago
Good Afternoon John,
Thank you for taking the time to leave a review and share your feedback.
We appreciate your comments regarding the way some results are presented. While I don't have direct visibility of your individual results, some measurements can contribute to more than one assessment area. For example, certain cholesterol markers may be used both in their own section and within wider Heart Disease and Stroke risk calculations, which can affect the overall count of results highlighted.
We're pleased to hear that you'll be making use of the consultation to discuss your results in more detail. If you are still unable to reconcile the number of results shown, please contact our Customer Success Team on 0800 652 2183 and we can ask our Results Team to review this with you.
Kind Regards,
Rob