My first operator was difficult to understand, english was not her first language, when I asked to speak to her supervisor, she hung up on me. I had to ring back on this occasion I got Kenny who was...
閱讀更多
0
分享
可信賴顧客
Feefo 驗證
9 years ago
a convenient, efficient good service
I dealt with the office in Lucan, very helpful and efficient staff, had my disc and cert in a very short space of time. I would recommend the company. My wife and son are also insured with the...
閱讀更多
0
分享
可信賴顧客
Feefo 驗證
9 years ago
Update and price
They never update
Erika Rafferty
AXA Insurance - Ireland
9 years ago
Hi Roy,
Thanks you for your feedback. Can you clarify what you mean by they never update?
Regards,
Erika
可信賴顧客
9 years ago
they never keep update with a claim I had with them
Michaela Deeny
AXA Insurance - Ireland
9 years ago
Hi Roy,
Thank you for taking the time out to speak to me on Friday when I called.
We are always happy to receive feedback on how we can improve on our service.
Kindest Regards
Michaela
0
分享
TC
Trusted Customer
Feefo 驗證
Cork
9 years ago
Trusted Customer說了有關 AXA Insurance - Ireland:
Very dissatisfied customer
As a long term customer of Axa insurance I'm a disgusted at the price of my insurance policy I am driving 11 years and 10 out of 11 have been with Axa I never put much effort into shopping around to...
閱讀更多
Erika Rafferty
AXA Insurance - Ireland
9 years ago
Hi Martin,
We appreciate the time you have taken to leave this feedback.
Unfortunately, there has been an increase in premiums across the insurance industry due to a number of reasons, including rising claims costs and high court awards. The majority of customers across all companies are seeing price increases as a result. At AXA we try our best to minimise these increases, while still offering a great product to suit our customers needs.
We really appreciate your custom and would like to take this opportunity to thank you for your continued loyalty to AXA and for renewing your policy with us.
Kind Regards,
Erika
0
分享
可信賴顧客
Feefo 驗證
9 years ago
It's getting very expensive
Paul Monks
AXA Insurance - Ireland
9 years ago
Hi Mohamed,
Thank you for your feedback. We accept your point that insurance is getting very expensive. There have been significant rate increases all across the country this year with all customers experiencing price increases. In your own case, the rates are higher than last year, plus you changed from a 1.2 car to a 1.6 car, which is a higher insurance group and contributed to the increased price.
We thank you for your continued custom and if you have any questions, please fell free to contact me.
Regards
Paul
0
分享
可信賴顧客
Feefo 驗證
9 years ago
girl I dealt with was very helpful and pleasant
I was delighted to learn that I was eligible for a discount been an aib account holder and saved over 70 euro on policy
0
分享
可信賴顧客
Feefo 驗證
9 years ago
Ring, Renew and Pay in one go.
It is great being with Axa because you can ring to get your new policy and pay at the same time, you receive in post two days later.
0
分享
TC
Trusted Customer
Feefo 驗證
offaly
9 years ago
Trusted Customer說了有關 AXA Insurance - Ireland:
Summary: your staff are nice, because they are normal irish people, the company is a money grabbing corporate machine :)
Hello, I was talking to a lady member of your staff, and I found her very nice and helpful, she was a credit to the company.
With regards to your pricing, I must say its a joke, but because all...
閱讀更多
0
分享
可信賴顧客
Feefo 驗證
9 years ago
Fantastic!
So easy to deal with. Came back with the best renewal quote! Great Company!
0
分享
TC
Trusted Customer
Feefo 驗證
Mullingar
9 years ago
Trusted Customer說了有關 AXA Insurance - Ireland:
Well it all boils down to how you treat your customer when they claim . You are second to none
Faye Gorman
AXA Insurance - Ireland
9 years ago
Hi Kathleen,
Thank you for taking the time to respond, we really appreciate the feedback.