I needed car insurance. I completed the online survey, had a chat with the online consultant who then referred me to a colleague who called me. My circumstances were unusual and the gentleman went...
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可信賴顧客
Feefo 驗證
9 years ago
Dealt with my query very well and responded quickly.
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TC
Trusted Customer
Feefo 驗證
Cork City .
9 years ago
Trusted Customer說了有關 AXA Insurance - Ireland:
I was very happy with the service.
The Staff Member was prompt,courteous and efficient.
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Trusted Customer
Feefo 驗證
Co. Meath
9 years ago
Trusted Customer說了有關 AXA Insurance - Ireland:
Plesent Service
No real option but to go with this company as all other quotes were ridiculous. Happy to do so !
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可信賴顧客
Feefo 驗證
9 years ago
.
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TC
Trusted Customer
Feefo 驗證
Co. Cork
9 years ago
Trusted Customer說了有關 AXA Insurance - Ireland:
Efficient, knowledgeable and best possible rate
I was looked after by Mairead in the Midleton, Co. Cork branch. She was informative, helpful and efficient. As I was moving from another insurer she made the transition seamless. I would recommend...
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可信賴顧客
Feefo 驗證
9 years ago
Car insurance feels like very poor value for money.
Phone call took too long due to confusion about my policy. Little feedback during these long waiting times.
Paul Monks
AXA Insurance - Ireland
9 years ago
Hi Stephen,
Thank you for your feedback. Please accept my apologies for the delay you encountered. Your original policy had developed an I.T. issue that could not be rectified and a new policy had to be set up. The delay you encountered on the phone was excessive. Our staff should have arranged a call back with you and then rectified the situation before contacting you with the result rather than have you waiting on the phone.
Thank you for renewing your cover for another 12 months and we look forward to being of service to you in the future.
Regards
Paul
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可信賴顧客
Feefo 驗證
9 years ago
AXA drive save is very frustrating and isn't explained properly at the start of my policy
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可信賴顧客
Feefo 驗證
9 years ago
Very straightforward, did the business with excellent friendly and businesslike staffer.
Paul Monks
AXA Insurance - Ireland
9 years ago
Hi Patrick,
Thank you for renewing your policy for another year and thank you so much for your positive feedback. I will pass it along to the manager of the Navan office.
Regards
Paul
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可信賴顧客
Feefo 驗證
9 years ago
happy
Very polite and very helpful and very easy to understand the product I was buying