Whilst I thought the product and engineer were both good I was disgusted to be told by the engineer that he would not fit the blinds until I paid in full first, a fact the salesman had failed to tell...
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Appeal Home Shading
Appeal Shading
12 years ago
Thank you for taking the time to offer your feedback.
I am sorry to hear you were unhappy with our payment terms, please do not take this as a personal slight against your trustworthiness.
It is unfortunate that in today’s society there is a tiny minority that will take advantage of a company’s trust with non payment. It is unfair that all other customers have to bear the cost of this. We think our payment terms are fair and we do not request the balance is paid until the product is delivered and our installer is on site ready to commence installation.
I am pleased to hear you are happy with the blinds and trust you will enjoy them for many years to come.
Kind Regards
Tina Rawlings
Appeal Home Shading
0800 975 5757
info@appealshading.com
產品評價
交易日期: 26/02/2014
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可信賴顧客
12 years ago
knowledgeable, professional and sold us upgrade and shutters because such a good idea
Although the order was placed in Sept, the actual installation was in April 2014. This was not entirely due to Appeal, but part of the delay was due to a shortage of material, preventing...
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Appeal Home Shading
Appeal Shading
12 years ago
Thank you for taking the time to offer your feedback.
I am sorry for the delay in having your blinds installed, this was due to your chosen colour not being available until late February 2014. When we were made aware by our suppliers in November 2013 of this issue we promptly informed our customers and offered alternative colours.
I am delighted to hear you are happy with the installation and trust you will enjoy the many benefits provided by the blinds over the coming years.
Kind Regards
Tina Rawlings
Appeal Home Shading
0800 975 5757
info@appealshading.com
Thank you for taking the time to offer your feedback on the purchase of shutters and blinds.
We are sorry to hear you are experiencing a problem in operating your roof pleated blind with the pole provided. We appreciate operating the blind manually can be a little awkward due to its positioning over the stairs, however we are confident that with regular use you will perfect the required technique.
We are delighted that you are happy with the quality of the shutters and trust you will have many years of enjoyment from them.
Kind Regards
Tina Rawlings
Appeal Home Shading
0800 975 5757
info@appealshading.com
Appeal Shading offers a range of stylish and bespoke electric blinds for windows and the conservatory, window shutters, retractable insect screens and patio awnings to transform your home. Appeal has over 35 years experience of supplying shading products across the UK.
Appeal Shading offers a range of stylish and bespoke electric blinds for windows and the conservatory, window shutters, retractable insect screens and patio awnings to transform your home. Appeal has over 35 years experience of supplying shading products across the UK.