My experience with the company was excellent. The entire process from point of order to installation was flawless. The company has strong management/administrative procedures and outstanding staff....
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產品評價
交易日期: 03/09/2014
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可信賴顧客
11 years ago
I love our shutters....
產品評價
交易日期: 07/05/2014
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可信賴顧客
11 years ago
Same as before, pretty good comms and service.
產品評價
交易日期: 13/07/2014
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可信賴顧客
11 years ago
Pretty good communications with follow up letters confirming appointments.
Service was generally good. Bad points included, long wait for install. Waited around 8 weeks for survey then a further 10 weeks from survey. They also did not inform us verbally that the shutters...
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Appeal Home Shading
Appeal Shading
11 years ago
Thank you for taking the time to offer your feedback. I am sorry to hear you are disappointed with the service you have received.
Orders for shutters take approximately 8-10 weeks from the point the order is raised to when they are installed. I understand that your availability for the survey and the installation appointments was limited and so lengthened the process.
I am sorry you feel that we are hiding behind small print regarding the delivery of the shutters and the packaging. We are an ethical company and highlight these points on the first page of our survey documentation. I am sorry that in this instance it was not made sufficiently clear.
I am delighted that you are happy with the product and trust you will have many years of enjoyment from your shutters.
Kind Regards
Tina Rawlings
Appeal Home Shading
0800 975 5757
info@appealshading.com
Thank you for taking the time to offer your feedback. I am sorry you are not entirely happy with the product.
The blinds should be smooth to use, however they can be stiff if the pole is not used correctly. There is a technique for using the pole, which you would have been shown during the hand over process.
If after a few weeks of regular usage you feel that the operation of the blinds has not become smoother please call customer service on 0117 963 7734 option 2 to arrange for an engineer to visit.
Once again thank you for providing your feedback and we trust you will have many years of enjoyment from your blinds.
Kind Regards
Tina Rawlings
Appeal Home Shading
0800 975 5757
info@appealshading.com
I am so pleased with the insect screens. They blend in nicely with the UPC surround and the door screens look extremely nice. We were pleased with the initial enquiry, the salesman who was...
Appeal Shading offers a range of stylish and bespoke electric blinds for windows and the conservatory, window shutters, retractable insect screens and patio awnings to transform your home. Appeal has over 35 years experience of supplying shading products across the UK.
Appeal Shading offers a range of stylish and bespoke electric blinds for windows and the conservatory, window shutters, retractable insect screens and patio awnings to transform your home. Appeal has over 35 years experience of supplying shading products across the UK.